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Administrative Support Specialist

2 months ago

Aurora, Colorado, United States Trading Academy Full time

Position Overview

We are seeking a dedicated Part-Time Operational Assistant to undertake a range of administrative and clerical responsibilities. The primary role of the Operational Assistant involves establishing and maintaining communication with clients who have registered for our events, ensuring optimal attendance and engagement.

Key Responsibilities

  • Conduct outgoing communications via phone, email, and text to clients.
  • Foster relationships with potential clients to enhance sales opportunities.
  • Ensure the office environment is organized and professional.
  • Perform basic accounting tasks using SalesForce.
  • Manage payment processing efficiently.
  • Maintain and organize client files accurately.
  • Handle document management including photocopying, faxing, and scanning.
  • Oversee incoming and outgoing mail functions.
  • Input data into SalesForce and Excel spreadsheets.

Additional Duties

  • Answer and route phone calls appropriately.
  • Support revenue generation through effective communication.
  • Schedule and organize appointments.
  • Draft and distribute correspondence, including memos and letters.
  • Assist in planning and executing scheduled events.
  • Update and uphold office policies and procedures.
  • Maintain comprehensive contact lists.
  • Provide general assistance to visitors and clients.
  • Act as a liaison for internal and external client inquiries.
  • Collaborate with senior administrative staff to address requests from management.

Job Type: Part-time (with potential for full-time)

Compensation: $25.00 per hour (based on experience) + Performance-Based Bonus Incentives

Schedule Options:

  • 4-hour shifts
  • 8-hour shifts
  • Weekend availability as required

Work Environment: In-person