Customer Service Representative

4 days ago


Le MesnilSaintFirmin, Hauts-de-France, United States Ssgnetwork Full time
Job Title: Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our Customer Service team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate and up-to-date customer information and records.
  • Collaborate with internal teams to ensure seamless customer service and support.
  • Develop and maintain strong relationships with customers to drive loyalty and retention.
  • Stay up-to-date with product knowledge and industry trends to provide informed and expert advice to customers.
Requirements:
  • 2+ years of customer service experience in a fast-paced environment.
  • Strong communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changing priorities.
  • Proficient in Microsoft Office and CRM systems.
  • High school diploma or equivalent required.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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