Customer Service Representative
5 days ago
Customer Service Representative
Serenity Healthcare is seeking a skilled Customer Service Representative to provide exceptional support to our clients. As a key member of our team, you will be responsible for creating a positive and welcoming experience for our patients.
Key Responsibilities:
- Update and verify customer information upon each visit.
- Build rapport with customers, remembering their names, interests, and stories.
- Answer questions, address concerns, and provide support and compassion.
- Rotate through other various office tasks throughout the day.
Requirements:
- High School Diploma/GED.
- Excellent verbal and written communication, basic math skills.
- Proven ability to multitask in a fast-paced environment.
- 1+ year of full-time customer service experience, reception, or personal customer service industry.
About Serenity Healthcare
Serenity Healthcare is a leader in the field of healthcare technology. We utilize advanced medical devices to provide long-term success for our patients. With evidence-based research and proven results, we strive to help patients take back their lives with a revolutionary technological approach to healthcare.
Work Environment:
Our office hours are Monday-Friday: 6 am-8 pm, Saturday: 7 am-7 pm. This position is contingent on successfully completing a criminal background check upon hire.
Compensation:
This position pays $19.50 hourly.
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