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Customer Service Representative

2 months ago

Le MesnilSaintFirmin, Hauts-de-France, United States Duravant Full time
About the Role

nVenia, a member of the Duravant family of operating companies, is seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Deliver personalized customer experiences by understanding customer needs and providing solutions
  • Assist customers in identifying the correct parts and solutions for their needs
  • Process customer quotes and orders quickly for prompt delivery
  • Develop and maintain strong relationships with customers as their primary point of contact
  • Work collaboratively with cross-functional teams to resolve customer issues and improve operational efficiencies
Requirements
  • 2-5 years of experience in Inside Sales or Customer Service
  • Associates degree preferred
  • Experience with ERP Systems, Microsoft Office Suite, and Salesforce
  • Ability to read blueprints and prior experience in a manufacturing environment
What We Offer

nVenia offers a comprehensive benefits package, education and training programs, and a performance-based rewards system. Our team is committed to a culture that promotes long-term career satisfaction and provides opportunities for personal and professional growth.

Located in a brand-new facility in Wood Dale, we are seeking a motivated and customer-focused individual to join our team. If you are passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.