Guest Services Coordinator

2 weeks ago


South Bend, Indiana, United States Aspen Ridge Retirement Community Full time

Aspen Ridge Retirement Community - Are you passionate about enhancing the lives of seniors? We are currently seeking a dedicated Concierge to become an integral part of our vibrant Assisted Living and Memory Care community.

At Aspen Ridge, we pride ourselves on providing exceptional service and a quality lifestyle for our residents. Our mission is to create a fulfilling and meaningful experience for everyone involved, including our residents, team members, and community partners.

The Concierge plays a crucial role in ensuring the seamless operation of our community. This position requires a strong commitment to delivering compassionate customer service and an understanding of our community's values and principles.

Key Responsibilities:

  • Deliver high-quality customer service by warmly greeting and assisting all visitors and clients.
  • Support social media initiatives.
  • Manage incoming calls and direct them appropriately.
  • Assist with sales office tasks as directed by management.
  • Serve as the primary contact for customer inquiries and concerns.
  • Maintain a clean and welcoming office environment.
  • Contribute to special projects as needed.
  • Perform other duties as assigned.

Qualifications:

  • Availability to work on weekends and holidays.
  • Professional demeanor and background are essential.
  • Excellent verbal and written communication skills; ability to collaborate effectively as a team member.
  • Strong interpersonal skills to engage with staff at all levels.

Aspen Ridge Retirement Community offers a competitive salary and a supportive work environment that values initiative and respect. We provide a comprehensive benefits package, including medical, dental, vision, life insurance, and a 401(k) plan with a competitive match program.

Equal Opportunity Employer/ Drug-Free Workplace



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