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Guest Services Coordinator

2 months ago

South Bend, Indiana, United States Aspen Ridge Retirement Community Full time

Aspen Ridge Retirement Community -

Are you passionate about enhancing the lives of seniors? Consider a role within our vibrant Assisted Living and Memory Care community, where our residents are at the heart of everything we do.

We are currently in search of an exceptional Concierge to become a vital part of our team at Aspen Ridge Retirement Community.

Our organization is dedicated to providing a high-quality lifestyle for our residents, ensuring they receive superior service in a warm and welcoming environment. Our mission is to create enriching experiences for our residents, team members, and community partners alike. If you share our commitment to serving the needs of seniors, we invite you to explore this opportunity.

Key Responsibilities:

  • Deliver outstanding customer service by warmly greeting and assisting all visitors and clients.
  • Support the management of social media interactions.
  • Handle incoming calls and direct them appropriately.
  • Assist with sales office operations as directed by the Executive Director.
  • Act as the primary contact for customer inquiries and concerns.
  • Maintain a clean and professional office environment at all times.
  • Contribute to special projects as needed.
  • Perform additional duties as assigned.

Qualifications:

  • Willingness to work on weekends and holidays.
  • Professional demeanor and background are essential.
  • Excellent verbal and written communication skills; ability to collaborate effectively as a team member.
  • Strong interpersonal skills to engage with staff at all levels.

Aspen Ridge Retirement Community offers a competitive salary and a supportive work environment that values initiative and respect. We provide a comprehensive benefits package, including medical, dental, vision, life insurance, and a 401(k) plan with a competitive match program.

Equal Opportunity Employer/ Drug-Free Workplace