Patient Services Representative

1 day ago


Middletown, United States UnitedHealth Group Full time
Job Title: Patient Services Representative

We are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at UnitedHealth Group. As a Patient Services Representative, you will play a critical role in ensuring the smooth operation of our healthcare services.

Key Responsibilities:
  • Provide exceptional customer service to patients, families, and healthcare providers
  • Register patients, verify insurance information, and collect payments
  • Manage patient schedules, appointments, and cancellations
  • Communicate effectively with healthcare teams to ensure seamless care coordination
  • Maintain accurate and up-to-date patient records
  • Perform various administrative tasks to support the healthcare team
Requirements:
  • High school diploma or equivalent required
  • 1+ year of customer service or healthcare experience preferred
  • Intermediate level of computer proficiency, including Microsoft Outlook
  • Strong organizational and time management skills
  • Ability to work independently and as part of a team
What We Offer:
  • Competitive hourly rate: $16.00 - $28.27 per hour (New York residents only)
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) savings plan and employee stock purchase plan
  • Education reimbursement and employee discounts
  • Employee assistance program and employee referral bonus program

UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer. We are committed to creating a diverse and inclusive work environment that values and respects all employees. If you are passionate about delivering exceptional patient care and have a strong desire to work in a dynamic healthcare environment, we encourage you to apply for this exciting opportunity.



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