Patient Services Representative

2 weeks ago


Middletown, United States Cornerstone Family Healthcare Full time

Job Type Full-timeDescriptionCornerstone Family Healthcare is actively recruiting for Patient Services Representatives to join our growing team in Middletown.RATE OF PAY/SALARY: $17.00 per hour *** (Plus opportunity for quarterly incentive of up to $1,000 per quarter) WORK LOCATION(S): Middletown, NYSTATUS: Full TimeCORNERSTONE BENEFITS:Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid HolidaysCORNERSTONE'S MISSION:Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation.General Purpose: The Patient Services Representative will perform general patient registration responsibilities and general office duties to support the operations of their respective department. Demonstrates excellent customer service skills.Greets all patients promptly upon entering the patient waiting area, Responds promptly and appropriately to their request.Uses appropriate phone etiquette, treating all callers with courtesy and respect. Is attentive to all callers placed on hold and diligently monitors time spent on hold. Monitors the patient waiting area and ensures that it is kept clean and orderly.Schedules appointments, changes appointments and cancels appointments as needed. Ensures that required documentation is collected for each patient; photo identification, insurance information, birth certificate (pediatrics), etc. Scans registration documents, patient identification, insurance card and other required documentation to the practice management system. Verifies insurance eligibility and PCP for each patient at every visit and accurately enters data into practice management system. Is knowledgeable about different types of insurance and their general i.e., PPO/HMO and PCP/referral rules). Collects copayments and visit payments at the time of registration. Completes all no show follow up with the patient and documents appropriately in EMR. Confirms appointments for the following day.Is knowledgeable, and remains knowledgeable, about the SFS policies and required documentation. Offers sliding fee scale to patients with no insurance. Follows CORNERSTONE policies and procedures to qualify patients for the SFS as necessary. Maintains confidentiality of all aspects of the center including, but not limited to, patient confidentiality, financials, and employee relations.Provides cross coverage in another department/site as needed. Requirements High School DiplomaBilingual (English/Spanish) Salary Description $17 per hour



  • Middletown, New York, United States Optum Full time

    Job SummaryOptum is seeking a highly skilled and detail-oriented Patient Services Representative to join our team. As a Patient Services Representative, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key ResponsibilitiesRegistration and Scheduling: Register patients, schedule appointments, and...


  • Middletown, United States Primary Health Solutions Full time

    SUMMARY: Performs a variety of front desk functions in a medical office to include registering patients, making appointments, and processing patient payments by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES: This job description reflects management's assignment of essential functions. Nothing in this job description restricts...


  • Middletown, Rhode Island, United States Pappas OPT Physical and Hand Therapy Full time

    About the RoleWe are seeking a highly organized and customer-focused Front Desk Medical Receptionist to join our team at Pappas OPT Physical and Hand Therapy. As a key member of our front office staff, you will be responsible for providing exceptional patient service, managing appointments, and ensuring a smooth and efficient patient...


  • Middletown, United States Goconfluent Full time

    **Job Summary**Goconfluent is seeking a highly motivated and detail-oriented Medical Office Coordinator to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient service and ensuring the smooth operation of our medical office.**Key Responsibilities:**Create a positive and welcoming experience for...


  • Middletown, United States SouthCoast Health Full time

    Position reports to the Practice Manager/ Administrator or designee. Check-in and check-out patients at assigned practice(s). Perform various operational support functions including scheduling patient visits, tests and surgical procedures. Greet pati Patient Access, Representative, Patient, Healthcare


  • Middletown, United States Hartford Healthcare Full time

    Description Job Schedule: Per Diem Standard Hours: 1 Job Shift: Shift 1 Shift Details: availability from 7am-7pm Mon-Thurs and Frid 7am-430pm Work where every moment matters. Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of...


  • Middletown, United States Southcoast Health System Full time

    Overview: Find out for yourself why Southcoast Health has been voted Best Place to Work for 6 years in a row! Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - its our way of life, and youll be at the heart of it. Southcoast Health is a...


  • Middletown, Rhode Island, United States Aspire Dermatology LLC Full time

    Job SummaryWe are seeking a highly skilled and professional Medical Office Representative to join our team at Aspire Dermatology LLC. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and support to our patients and staff.Key ResponsibilitiesAdministrative Support: Provide administrative...


  • Middletown, United States Willow Grace Veterinary Hospital Full time

    Job DescriptionJob DescriptionSalary: At Willow Grace Veterinary Hospital, our mission is to provide exceptional patient care and customer service in a calm, welcoming environment.  Our motto is “Kindness, Compassion, and Grace above all else.”  Our dedicated Client Services Representatives exhibit these traits through their daily interactions with our...


  • Middletown, United States Willow Grace Veterinary Hospital Full time

    Job DescriptionJob DescriptionSalary: At Vida Veterinary Urgent Care, we provide compassionate, high-quality care for pets in urgent situations. Our team is dedicated to creating a calm and supportive environment for both pets and their owners during stressful times. We are seeking a friendly, organized, and empathetic Client Service Representative to join...


  • Middletown, United States JBT Full time

    Respond to customer inquiries via phone, email, and chat in a professional and timely manner. Provide accurate information regarding products, services, and policies. Resolve customer complaints and issues by identifying problems and determining the Customer Service, Customer Service Representative, Representative, Supply Chain, Retail, Airline


  • Middletown, United States Middlesex Hospital Full time

    Position Highlights Department: MSG Neurology Shift: Shift 4 Work Schedule: Per Diem Position Summary Assists patients, residents and faculty physicians with all their needs using good judgment throughout the intake, processing and departure of all patients: organize and complete all outlined clerical and reception functions Demonstrates the knowledge and...


  • Middletown, United States Middlesex Health Full time

    Position HighlightsDepartment: MSG NeurologyShift: Shift 4Work Schedule: Per DiemPosition SummaryAssists patients, residents and faculty physicians with all their needs using good judgment throughout the intake, processing and departure of all patients: organize and complete all outlined clerical and reception functions Demonstrates the knowledge and skills...


  • Middletown, United States U-Haul Full time

    Location: 1014 State Rte 35, Middletown, New Jersey 07748 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...


  • Middletown, United States U-Haul Full time

    Location: 1014 State Rte 35, Middletown, New Jersey 07748 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...


  • Middletown, United States U-Haul International, Inc Full time

    Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their...


  • Middletown, United States U-Haul Part time

    Location:1014 State Rte 35, Middletown, New Jersey 07748 United States of AmericaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...


  • Middletown, United States U-Haul Full time

    Location:1014 State Rte 35, Middletown, New Jersey 07748 United States of AmericaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Middletown, United States U-Haul Full time

    Location: 1014 State Rte 35, Middletown, New Jersey 07748 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Middletown, United States Accelerated Management Inc Full time

    Job DescriptionJob DescriptionThe Business Customer Service Representative is responsible for all aspects of the company’s consumer outreach efforts and will provide leadership, strategic direction, and day-to-day management of the function. The Business Customer Service Representative will be responsible for building the brand and growth strategy for the...