Patient Services Representative

7 days ago


Middletown, United States Goconfluent Full time

**Job Summary**

Goconfluent is seeking a highly motivated and detail-oriented Medical Office Coordinator to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient service and ensuring the smooth operation of our medical office.

**Key Responsibilities:**

  • Create a positive and welcoming experience for all patients and visitors.
  • Manage patient scheduling, including appointment booking and reminders.
  • Process patient payments and handle billing inquiries.
  • Maintain accurate and up-to-date patient records.
  • Communicate effectively with patients, staff, and healthcare providers.
  • Perform various administrative tasks, including data entry and filing.
  • Assist with special projects and initiatives as needed.

**Requirements:**

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Previous experience in a medical office setting or customer service role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic computer skills and knowledge of medical software.

**What We Offer:**

  • A dynamic and supportive work environment.
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.


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