Guest Services Coordinator
2 weeks ago
QSL Management is a dynamic organization in the senior living sector, dedicated to providing exceptional living experiences for our residents. Our core mission is to create a luxurious and nurturing environment that promotes wellness, security, and joy for seniors. We are committed to fostering a workplace where our team members can excel and embody our values of Excellence, Compassion, Respect, Leadership, Integrity, Safety, and Joy.
We are currently seeking a Concierge to enhance the experience at our community.
Key Responsibilities:- Deliver outstanding hospitality to all residents, guests, and staff, serving as the initial point of contact.
- Manage front desk operations, including answering calls with professionalism and directing visitors appropriately to ensure compliance with entry procedures.
- Maintain a clean and welcoming lobby and front porch area.
- Support activities in the lobby, especially during quieter times, and assist in leading weekend and evening events.
- Perform additional administrative tasks as needed.
Education and Experience:
- A genuine desire to serve others with a compassionate heart.
- High School Diploma or GED.
- A minimum of two years of experience in an office setting, particularly in a reception role.
- Experience working with older adults is preferred.
- Professional demeanor with strong grammar skills and a pleasant tone of voice.
- Excellent interpersonal, organizational, and time management skills.
- Ability to work collaboratively in a team-oriented environment.
- Attention to detail, with the capacity to manage multiple tasks and interruptions.
- Basic proficiency in Microsoft Word and Excel is preferred.
- Willingness to work flexible hours, including weekends and holidays as required.
QSL Management is an Equal Opportunity Employer, welcoming applications from all qualified individuals.
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