Guest Services Representative

2 weeks ago


Daytona Beach, Florida, United States Premier Resorts Management Inc Full time
Position Overview

We are looking for a dedicated and personable Guest Services Representative to enhance the experience of our guests at Premier Resorts Management Inc.

Key Responsibilities:

  • Optimize room sales and maintain high occupancy levels
  • Facilitate the check-in and check-out processes for guests
  • Manage cash transactions and ensure accurate cash handling
  • Respond to phone inquiries and assist with booking reservations
  • Comprehend hotel policies to guarantee guest satisfaction
  • Monitor guest charges and fulfill requests efficiently
  • Possess comprehensive knowledge of hotel amenities and services
  • Prepare for group arrivals and departures seamlessly


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