Guest Services Representative

2 weeks ago


Daytona Beach, Florida, United States Premier Resorts Management Inc Full time
Job Overview

We are seeking a dedicated individual for an engaging role at Premier Resorts Management Inc.


PRIMARY OBJECTIVE

To provide exceptional service to all guests and ensure a welcoming atmosphere.


RESPONSIBILITIES

As a key member of our front desk team, you will:

  1. Facilitate smooth check-in and check-out processes while maintaining a friendly demeanor.
  2. Maximize room sales and occupancy rates through effective communication and service.
  3. Manage cash transactions accurately and efficiently.
  4. Assist guests with reservations and inquiries during your shift.
  5. Maintain comprehensive knowledge of hotel services and operational policies.
  6. Ensure timely posting of charges for various hotel services.
  7. Handle wake-up call requests and follow up to ensure guest satisfaction.
  8. Deliver messages and mail to guests promptly.
  9. Conduct daily checks to monitor room status and prepare for group arrivals.
  10. Perform end-of-shift cash deposits and adhere to proper procedures.
  11. Comply with safety and emergency protocols at all times.
  12. Execute any additional tasks as assigned by management.

QUALIFICATIONS

Knowledge of property management systems is advantageous. A commitment to providing courteous and professional service is essential.



  • Daytona Beach, Florida, United States Premier Resorts Management Inc Full time

    Position OverviewWe are looking for a dedicated and personable Guest Services Representative to enhance the experience of our guests at Premier Resorts Management Inc.Key Responsibilities:Optimize room sales and maintain high occupancy levelsFacilitate the check-in and check-out processes for guestsManage cash transactions and ensure accurate cash...


  • Daytona Beach, Florida, United States Premier Resorts Management Inc Full time

    Position OverviewWe are looking for a dedicated and personable Guest Services Representative to enhance the experience of our visitors at Premier Resorts Management Inc.Key Responsibilities:Optimize room sales and ensure high occupancy levelsFacilitate smooth check-in and check-out processes for guestsManage cash transactions and uphold a balanced cash...


  • Daytona Beach, Florida, United States Premier Resorts Management Inc Full time

    Position OverviewWe are looking for a dedicated and personable Guest Services Representative to enhance the customer experience at Premier Resorts Management Inc.Key Responsibilities:Optimize room sales and enhance occupancy levelsFacilitate efficient guest check-in and check-out processesManage cash transactions and maintain accurate cash handlingRespond to...


  • Daytona Beach, Florida, United States Pyramid Global Hospitality Full time

    About Pyramid Global Hospitality: Pyramid Global Hospitality is committed to creating a workplace that values its employees above all else. We strive to maintain a nurturing and inclusive atmosphere that emphasizes diversity, professional growth, and personal development. With a portfolio of over 230 properties globally, we provide extensive employment...


  • Daytona Beach, Florida, United States Pyramid Global Hospitality Full time

    About Pyramid Global Hospitality: At Pyramid Global Hospitality, we prioritize our team members, fostering a culture that emphasizes support, inclusivity, and professional growth. With a portfolio of over 230 properties globally, we provide a comprehensive range of employment benefits, including health coverage, retirement plans, and unique perks such as...


  • Daytona Beach, Florida, United States Pyramid Global Hospitality Full time

    About Pyramid Global Hospitality: At Pyramid Global Hospitality, we prioritize our team members, fostering a culture that emphasizes support, inclusivity, and professional growth. With a portfolio of over 230 properties globally, we provide a comprehensive range of employment benefits, including health coverage, retirement plans, and unique perks such as...


  • Daytona Beach, Florida, United States Marriott Vacations Worldwide Full time

    Job Summary:We are seeking a highly skilled and customer-focused Guest Services Representative to join our team at Marriott Vacations Worldwide. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Process guest arrivals and...


  • Daytona Beach, Florida, United States Pyramid Global Hospitality Full time

    About Pyramid Global Hospitality: Pyramid Global Hospitality is committed to creating a workplace that values its employees above all else. We emphasize a culture of support and inclusivity, promoting diversity, personal growth, and professional development. With a portfolio of over 230 properties around the globe, we provide a wide range of employment...


  • Daytona Beach, Florida, United States Pyramid Global Hospitality Full time

    About Pyramid Global Hospitality: Pyramid Global Hospitality is committed to creating a workplace that values its employees and promotes an inclusive culture. With a portfolio of over 230 properties around the globe, we offer a range of comprehensive benefits including health coverage, retirement plans, and unique perks such as wellness initiatives and local...


  • Daytona Beach, Florida, United States Shaner Hotel Group Full time

    Position OverviewAs a vital member of our team, the Front Desk Agent plays a crucial role in delivering exceptional guest experiences. This position requires flexibility in scheduling, including availability for weekends, holidays, and varied shifts.Key ResponsibilitiesEnsure guest satisfaction by effectively addressing and resolving complaints.Manage the...


  • Daytona Beach, Florida, United States Premier Resorts Management Inc Full time

    Job OverviewJoin our esteemed team at Premier Resorts Management Inc, where we prioritize exceptional service at our renowned Holiday Inn Hotel & Suites.PRIMARY ROLEThe primary objective is to deliver unparalleled service to all visitors.RESPONSIBILITIESAs a key member of our front desk team, you will:Facilitate seamless check-in and check-out experiences...


  • Daytona Beach, Florida, United States Shaner Hotel Group Full time

    Job OverviewAvailability to work a flexible schedule, including weekends, holidays, and varied shifts. Address guest concerns to ensure satisfaction. Manage all check-in and check-out processes in accordance with established hotel protocols. Follow payment, cash handling, and credit policies and procedures. Compile, print, and distribute daily reports to...


  • Deerfield Beach, Florida, United States Crescent Services Full time

    About the RoleCrescent Services is seeking a highly skilled Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Registration and Check-out: Register guests in a friendly and efficient...


  • Miami Beach, Florida, United States Shelborne South Beach Full time

    Guest Services RepresentativeLocation: Shelborne South BeachOverview:The Guest Services Representative plays a crucial role in ensuring a seamless experience for our guests at Shelborne South Beach. This position involves managing daily operations at the front desk, fulfilling guest requests, and serving as a key representative of our hotel brand.Key...


  • Dania Beach, Florida, United States Auro Hotels Full time

    Guest Services RepresentativeA motivated Guest Services Representative is sought for Auro Hotels, a thriving hospitality establishment. This role provides a competitive starting wage, with opportunities for advancement based on individual performance and attendance. Full-time positions are available, accompanied by comprehensive company benefits such as...


  • Miami Beach, Florida, United States Shelborne South Beach Full time

    Guest Services RepresentativeLocation: Shelborne South BeachSummary: As a Guest Services Representative, you will oversee the daily operations at the Front Desk, ensuring that all tasks and checklists are completed, guest requests are fulfilled, and the hotel brand is represented with excellence.Key Responsibilities:Welcome and check-in guests upon arrival,...


  • Miami Beach, Florida, United States Concord Hospitality Full time

    Guest Services Representative - Concord Hospitality We are in search of individuals who possess a genuine enthusiasm for assisting others. As a Guest Services Representative, you will be at the forefront of our hotel operations, engaging with guests and ensuring their experience is exceptional. Your proactive, attentive, and compassionate approach will...


  • Miami Beach, Florida, United States Concord Hospitality Full time

    Guest Services Representative - Concord Hospitality We are in search of individuals who possess a genuine passion for providing exceptional service. As a Guest Services Representative, you will be at the forefront of our hotel operations, engaging with guests and ensuring their experience is nothing short of outstanding. Your proactive, responsive, and...


  • Miami Beach, Florida, United States Eskipe Investment Full time

    Position OverviewWe are seeking a dedicated Hotel Front Desk Representative to act as the initial point of contact for our guests and oversee all facets of their lodging experience.Key ResponsibilitiesRegister guests and manage their check-in and check-out processes.Handle reservations and provide detailed information regarding accommodations, pricing, and...


  • Miami Beach, Florida, United States Goldman Properties Full time

    Position Type:Full-timeOverview:Goldman Properties is in search of a skilled Guest Services Representative to join our esteemed team at a prominent hotel in a vibrant location. The primary duties of the Guest Services Representative include warmly welcoming guests and addressing their inquiries, ensuring a memorable experience during their stay. The ideal...