Hotel Guest Services Coordinator

4 days ago


Columbus, Ohio, United States Olshan Properties Full time
Job Overview: Hotel Guest Services Coordinator

We are seeking an experienced Hotel Guest Services Coordinator to join our team at Olshan Properties. As a key member of our front office operations, you will be responsible for coordinating guest services, maintaining accurate records, and driving results-oriented performance.

Key Responsibilities:
  • Manage guest requests, resolve complaints, and maintain confidentiality in sensitive situations.
  • Coordinate with other departments to ensure seamless coordination and guest satisfaction.
  • Maintain accurate records, reports, and data for management review and decision-making.
  • Assist in training and developing staff to meet hotel standards and objectives.

Requirements:
  • 6 months customer service experience, preferably in a hotel environment.
  • Cash handling and/or hotel front desk experience is preferred.
  • Knowledge of the Columbus area, Easton, and Ohio is beneficial for providing accurate directions and information to guests.

Salary: $40,000 - $55,000 per year (depending on experience). We offer a competitive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.

  • Columbus, Ohio, United States Le Meridien Columbus Full time

    Le Meridien Columbus is a premier real estate investment and hospitality management company that offers exciting career opportunities.About the JobWe are seeking a skilled Hotel Bell Attendant to join our team at Le Meridien Columbus, The Joseph. This role is responsible for providing exceptional guest service and ensuring a smooth check-in/check-out...


  • Columbus, Ohio, United States Shaner Hotel Group Full time

    Job Summary: We are seeking a highly skilled Guest Services Representative to join our team at the Upper Arlington TownePlace Suites in Columbus, Ohio.About the Role: As a Guest Services Representative, you will be responsible for providing exceptional guest experiences, processing payments, and communicating effectively with guests, management, and...


  • Columbus, Ohio, United States Shaner Hotel Group Full time

    Key ResponsibilitiesThis role involves working as part of a dynamic front desk team to deliver exceptional guest experiences. Key responsibilities include:Maintaining accurate financial records and ensuring compliance with hotel policies.Providing timely responses to guest inquiries and resolving issues efficiently.Coordinating tasks with other team members...


  • Columbus, Ohio, United States Shaner Hotel Group Full time

    About the RoleWe are seeking a highly skilled Guest Services Associate to join our team at Homewood Suites by Hilton in Columbus, OH. This is an exciting opportunity to provide exceptional customer service and contribute to the success of our hotel.Key ResponsibilitiesProcess guest check-ins and check-outs efficiently, ensuring seamless experiences for all...


  • Columbus, Ohio, United States Shaner Hotel Group Full time

    Job Summary\The Front Desk Agent plays a critical role in delivering exceptional guest service and ensuring seamless check-in/check-out experiences at our Columbus Moxy Short North. We are seeking a highly motivated and organized individual to join our front office team.\Key Responsibilities\Process all guest arrivals and departures according to established...


  • Columbus, Ohio, United States Shaner Hotel Group Full time

    Job SummaryShaner Hotel Group is seeking a highly motivated Night Auditor to join our team at the Upper Arlington TownePlace Suites. As a critical member of our front desk staff, you will be responsible for ensuring the accuracy and integrity of our financial records, while providing exceptional customer service to our guests.ResponsibilitiesBalance Revenue...


  • Columbus, Ohio, United States Concord Hospitality Full time

    About UsWe are a dynamic hospitality company that prides itself on its commitment to quality, integrity, community, profitability, and fun. Our associates are valued and respected, and we strive to create a positive work environment that fosters growth and development.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our...


  • Columbus, Ohio, United States Olshan Properties Full time

    About the RoleThe Guest Services Supervisor is a critical role that requires a strong understanding of hotel operations and excellent communication skills. You will be responsible for leading a team of Front Desk Agents, providing training and support, and ensuring that all guests receive a warm and welcoming experience.Key Responsibilities:Lead a team of...

  • Sales Coordinator

    3 weeks ago


    Columbus, Ohio, United States Aloft OSU Full time

    Hotel Sales and Service PositionThe Aloft at OSU (Grandview Ohio) is seeking a skilled Sales & Service Coordinator to join our team. This full-time position offers a competitive salary of $17-$19 per year, along with an attractive benefits package.Key Responsibilities:Sales Support: Provide administrative assistance to the sales department, including...


  • Columbus, Ohio, United States Shaner Hotel Group Full time

    Job DescriptionAs a key member of our hotel team, you will be responsible for providing exceptional guest experiences from check-in to check-out. This includes processing all payments according to established hotel requirements and ensuring that every guest receives superior service in a friendly and professional manner.Responsibilities:Guest Services:...


  • Columbus, Ohio, United States Aloft OSU Full time

    Job DescriptionWe are seeking a highly motivated Hotel Sales and Service Representative to join our team at Aloft OSU. This role is responsible for providing exceptional customer service, managing sales processes, and maintaining accurate records.Responsibilities:Sales and Service Coordination:• Collaborate with the Director of Sales to achieve revenue...


  • Columbus, Ohio, United States Sonesta International Hotels Full time

    Job DetailsWe are seeking a skilled Guest Service Agent to join our team at our hotel location. The successful candidate will be responsible for providing exceptional service to guests, responding to their needs and resolving any issues that may arise during their stay. This role involves working closely with other departments within the hotel to ensure...


  • Columbus, Ohio, United States Concord Hospitality Full time

    **Job Overview**This role offers an excellent opportunity for someone who enjoys interacting with people and providing top-notch customer service. As a Front Desk Agent at Concord Hospitality, you'll have the chance to make a real difference in our guests' lives and build lasting relationships.**Responsibilities and Duties**Provide Exceptional Guest...


  • Columbus, Ohio, United States Shaner Hotel Group Full time

    About the RoleThe Customer Service and Audit Coordinator plays a critical role in ensuring the success of our hotel. This position involves providing exceptional customer service, auditing financial transactions, and maintaining accurate records.Key responsibilities include:Providing support to the night audit process.Ensuring accuracy and timeliness of...


  • Columbus, Ohio, United States Akshar Hotels Inc Full time

    Job DescriptionAkshar Hotels Inc is looking for a skilled Hotel Front Desk Agent to serve as the primary point of contact for our guests. This role is based in Columbus, OH, and offers a salary of $40,000 per year.Key ResponsibilitiesThe successful candidate will be responsible for performing various tasks, including:Registration and check-in/check-out...


  • Columbus, Ohio, United States Parking Management Services Full time

    Job Overview">Parking Management Services is seeking a seasoned professional to lead our valet team as a Valet Parking Guest Experience Leader. This dynamic role requires a strong hospitality background, exceptional leadership skills, and a passion for delivering exceptional guest experiences.">About the Role">As a Valet Parking Guest Experience Leader, you...


  • Columbus, Ohio, United States Shaner Hotels Full time

    About the OpportunityWe are seeking a highly skilled Hotel Receptionist to join our team at Homewood Suites by Hilton in Columbus, OH. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, handling guest complaints, and ensuring seamless check-in and check-out experiences.As a Hotel...


  • Columbus, Ohio, United States Sonesta International Hotels Full time

    We are looking for a highly organized and detail-oriented individual to join our team as a Front Office Coordinator. This role involves providing exceptional guest experiences and ensuring seamless front desk operations.The ideal candidate will have a strong background in customer service, with previous experience in a hotel or hospitality setting preferred....


  • Columbus, Ohio, United States Atrium Hospitality Full time

    Overview of the RoleAtrium Hospitality is a leading hotel management company in the United States, seeking an exceptional Housekeeping Houseperson to join our team. As a key member of our housekeeping department, you will be responsible for ensuring that guest rooms and public areas meet high standards of cleanliness and are properly presented.About Atrium...


  • Columbus, Ohio, United States Hyatt Place Columbus OSU Full time

    We are looking for a highly skilled Hotel Maintenance Specialist to join our team at Hyatt Place Columbus OSU. As a critical member of our facilities department, you will be responsible for ensuring the hotel's mechanical systems are running smoothly and efficiently.Key Responsibilities:Perform routine maintenance and repairs to hotel equipment and...