Front Office Coordinator

3 days ago


Columbus, Ohio, United States Sonesta International Hotels Full time

We are looking for a highly organized and detail-oriented individual to join our team as a Front Office Coordinator. This role involves providing exceptional guest experiences and ensuring seamless front desk operations.

The ideal candidate will have a strong background in customer service, with previous experience in a hotel or hospitality setting preferred. They will also possess excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team.

**Estimated Salary:** $38,000 - $48,000 per year, depending on location and experience.

**Job Description:

About the Role

This is an exciting opportunity to join a dynamic team at Sonesta International Hotels. As a Front Office Coordinator, you will be responsible for managing front desk operations, communicating with guests, and handling cash transactions.

Key Responsibilities
  • Front Desk Management: Coordinate guest arrivals, departures, and requests, ensuring a smooth and efficient process.
  • Guest Communication: Respond to guest inquiries and resolve issues promptly and professionally.
  • Cash Handling: Accurately handle cash, credit card transactions, and other financial tasks in accordance with company policies.
Requirements
  • Education: High school diploma or equivalent required; previous hotel experience preferred.
  • Skills: Excellent communication, problem-solving, and organizational skills; ability to work independently and as part of a team.


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