Customer Service Representative

3 weeks ago


Columbus, Ohio, United States Akshar Hotels Inc Full time
Job Description
Akshar Hotels Inc is looking for a skilled Hotel Front Desk Agent to serve as the primary point of contact for our guests. This role is based in Columbus, OH, and offers a salary of $40,000 per year.

Key Responsibilities
The successful candidate will be responsible for performing various tasks, including:
  1. Registration and check-in/check-out procedures
  2. Managing online and phone reservations
  3. Providing information about rooms, rates, and amenities
  4. Ensuring seamless communication with guests and colleagues

Requirements
To be successful in this role, you will need:
  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role
  • Experience with hotel reservations software, like SynXis Central Reservations (Optional)
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor
  • Excellent communication and organizational skills
  • Degree in hotel management is a plus


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