Guest Services Representative

3 weeks ago


Columbus, Ohio, United States Concord Hospitality Full time
**Job Overview**

This role offers an excellent opportunity for someone who enjoys interacting with people and providing top-notch customer service. As a Front Desk Agent at Concord Hospitality, you'll have the chance to make a real difference in our guests' lives and build lasting relationships.

**Responsibilities and Duties**
  1. Provide Exceptional Guest Experiences: Ensure that every guest interaction is warm, welcoming, and memorable.
  2. Process Transactions Accurately: Handle cash and credit transactions with precision and efficiency.
  3. Communicate Effectively: Respond promptly to guest inquiries, resolving issues and addressing concerns in a professional and courteous manner.
**Benefits and Perks**

We offer a competitive salary and a comprehensive benefits package, including medical, dental, and vision insurance, life insurance, disability options, 401K plans, tuition assistance, and more. Plus, enjoy discounted room rates at our hotels and opportunities for career advancement



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