Hotel Front Desk Representative

4 weeks ago


Birmingham, Alabama, United States Hotel Indigo Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hotel Indigo. As a key member of our guest services team, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and enjoyable.

The ideal candidate will possess excellent communication skills, a passion for delivering outstanding customer service, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Manage guest accounts, respond to inquiries, and resolve issues in a professional and courteous manner.
  • Process guest check-ins and check-outs, handle room assignments, and maintain accurate records.
  • Provide exceptional customer service, responding to guest needs and concerns in a timely and efficient manner.
  • Collaborate with the housekeeping team to ensure rooms are ready for new guests.

Requirements:

  • High school diploma or equivalent required; hospitality experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Ability to multitask, prioritize tasks, and maintain a high level of productivity in a fast-paced environment.
  • Proficiency in Microsoft Office and reservation management systems.

About Hotel Indigo

Hotel Indigo is a boutique hotel located in the heart of Birmingham's historic Five Points South neighborhood. Our hotel offers a unique blend of modern amenities and historic charm, making it the perfect destination for business and leisure travelers alike.



  • Birmingham, Alabama, United States Hotel Indigo Full time

    We are seeking a skilled and enthusiastic front desk agent to join our guest services team at Hotel Indigo.Key Responsibilities:Bookkeeping: Maintain accurate records of all hotel guest account information.Mitigate customer complaints as needed.Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates,...


  • Birmingham, Alabama, United States Hotel Indigo Full time

    Job OverviewOur hotel is seeking a Night Auditor to join our team. The ideal candidate will have strong attention to financial details, excellent communication skills, and a genuine love of interacting with people. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the...


  • Birmingham, Alabama, United States Courtyard by Marriott Birmingham Downtown at UAB Full time

    Job SummaryThe Front Desk Agent will be responsible for providing exceptional customer service to guests, handling room reservations, and managing the front desk operations. This role requires a high level of attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.Key ResponsibilitiesGuest ServicesGreet and...

  • Front Desk Associate

    4 weeks ago


    Birmingham, Alabama, United States Crestview Management, LLC Full time

    Customer Service Representative Job DescriptionA Customer Service Representative at Marriott Birmingham is responsible for providing excellent customer service to guests, checking guests in and out of the hotel, and handling any guest requests or concerns. The Front Desk Agent is the first point of contact for guests and must be knowledgeable about the hotel...


  • Birmingham, Alabama, United States Courtyard by Marriott Birmingham Downtown at UAB Full time

    About UsCourtyard by Marriott Birmingham Downtown at UAB is a leading hospitality company that values its employees. We strive to create a supportive and inclusive work environment that fosters diversity, growth, and development. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and relationships. We...

  • Front Desk Ambassador

    4 weeks ago


    Birmingham, Alabama, United States Drury Hotels Full time

    Deliver Exceptional Guest ExperiencesAs a Front Desk Ambassador at Drury Hotels, you will be the welcoming face of our hotel, ensuring every guest feels valued and cared for. Your warm and friendly demeanor will make a lasting impression, setting the tone for a memorable stay.Your Key Responsibilities:Provide exceptional guest service, responding to their...


  • Birmingham, Alabama, United States Home2 Suites Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Staff Assistant to join our team at RAM Hotels. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a clean and welcoming front desk area.Key...

  • Front Desk Ambassador

    4 weeks ago


    Birmingham, Alabama, United States Hilton Garden Inn Full time

    Front Desk Agent OpportunityWe are seeking a friendly and professional Front Desk Agent to join our team at the Hilton Garden Inn. As a key member of our Front Desk and Guest Services Team, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.Key Responsibilities:Provide professional, friendly,...

  • Front Desk Ambassador

    4 weeks ago


    Birmingham, Alabama, United States Drury Hotels Full time

    About the Role:We are seeking a highly organized and friendly individual to join our front desk team as a Guest Service Agent. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring a warm and welcoming atmosphere for our guests.Key Responsibilities:Assist guests in a friendly, efficient, and...


  • Birmingham, Alabama, United States Education Affiliates Full time

    Job SummaryEducation Affiliates is seeking a highly organized and detail-oriented Front Desk Coordinator to support our campus operations. As the first point of contact for prospective students, vendors, and visitors, this role requires excellent communication and interpersonal skills.Key ResponsibilitiesFront Desk Management: Manage the front desk and...


  • Birmingham, Alabama, United States Hilton Garden Inn Full time

    Front Desk Agent OpportunityWe are seeking a friendly and professional Front Desk Agent to join our team at the Hilton Garden Inn. As a key member of our Front Desk and Guest Services Team, you will be responsible for delivering exceptional customer service to our guests.Key Responsibilities:Offer professional, friendly, and attentive service to guests,...

  • Front Desk Associate

    1 month ago


    Birmingham, Alabama, United States Pyramid Global Hospitality Full time

    About the RoleWe are seeking a skilled and friendly Front Desk Agent to join our team at the Courtyard by Marriott Birmingham Downtown at UAB. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay with us. Key Responsibilities• Greet and register guests,...


  • Birmingham, Alabama, United States PrideStaff Full time

    PrideStaff Job OpportunityWe are seeking a professional and experienced individual to assist with temporary and temporary-to-hire assignments in the area. As a representative of PrideStaff, you will be responsible for providing exceptional customer service and administrative support to our clients.Key Responsibilities:Provide administrative support to...


  • Birmingham, Alabama, United States BOMBSHELL HAIR SALON LLC Full time

    Job Title: Hair Salon Front Desk CoordinatorJob Summary:Bombshell Hair Salon LLC is seeking a highly organized and customer-focused Front Desk Coordinator to join our team. As the first point of contact for clients, you will be responsible for providing exceptional service, managing client records, and maintaining a clean and welcoming...

  • Front Desk Associate

    1 month ago


    Birmingham, Alabama, United States CLUB4 Fitness Full time

    Job SummaryCLUB4 Fitness is seeking a highly motivated and customer-focused Front Desk Associate to join our team. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests.Key ResponsibilitiesGreet and welcome members, prospective members, and guests in a friendly and professional...

  • Front Desk Ambassador

    4 weeks ago


    Birmingham, Alabama, United States Somerby St Vincent Full time

    Job DescriptionAt Somerby St Vincent, we are seeking a Front Desk/Concierge to join our team. This role is responsible for providing exceptional customer service to our residents and visitors.Key Responsibilities:Greet and assist residents and visitors in a professional mannerManage the front desk sign-in and sign-out process for visitors and vendorsHandle...


  • Birmingham, Alabama, United States Spare Time Entertainment Full time

    Job SummaryWe are seeking a highly skilled Guest Service Supervisor to join our team at Spare Time Entertainment. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our visitors.Key ResponsibilitiesGuest Service: Provide exceptional guest service, responding to...


  • Birmingham, Alabama, United States Home2 Suites Full time

    Job Summary:We are seeking a highly skilled and friendly Guest Services Agent to join our team at Home2 Suites. As a Guest Services Agent, you will be responsible for ensuring a seamless and enjoyable experience for our guests. This includes checking-in and checking-out guests, providing excellent customer service, and addressing any concerns or issues that...


  • Birmingham, Alabama, United States HYATT Hotels Full time

    Key Responsibilities: Greet and register guests, providing exceptional service throughout their stay. Register guests, making and modifying reservations as needed. Perform hotel operator and concierge duties, ensuring guests' needs are met. Provide attentive, courteous, and efficient service to all guests, maximizing room revenue and occupancy.About the...


  • Birmingham, Alabama, United States HYATT Hotels Full time

    Key Responsibilities:• Greet and register guests, providing exceptional service throughout their stay.• Register guests, making and modifying reservations as needed.• Perform hotel operator and concierge duties, ensuring guests' needs are met.• Provide attentive, courteous, and efficient service to all guests, maximizing room revenue and...