Customer Service Representative

5 days ago


Birmingham, Alabama, United States HYATT Hotels Full time

Key Responsibilities:

• Greet and register guests, providing exceptional service throughout their stay.
• Register guests, making and modifying reservations as needed.
• Perform hotel operator and concierge duties, ensuring guests' needs are met.
• Provide attentive, courteous, and efficient service to all guests, maximizing room revenue and occupancy.

About the Role:

As a Front Desk Agent at HYATT Hotels, you will be the first point of contact for our guests, setting the tone for their stay. You will be responsible for providing exceptional customer service, ensuring a seamless and enjoyable experience for all guests. If you are a people person with a passion for delivering outstanding service, we encourage you to apply for this exciting opportunity.



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