Front Desk Ambassador

4 weeks ago


Birmingham, Alabama, United States Drury Hotels Full time

About the Role:

We are seeking a highly organized and friendly individual to join our front desk team as a Guest Service Agent. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring a warm and welcoming atmosphere for our guests.

Key Responsibilities:

  • Assist guests in a friendly, efficient, and professional manner, providing personalized service and ensuring their needs are met.
  • Perform front desk related functions, including checking guests in and out, promoting company programs, maintaining guest records, and handling cash transactions.
  • Assist with breakfast and evening service, including food preparation, setup, and cleanup.
  • Present a high standard of integrity, service, and hospitality to promote the Drury culture to customers and coworkers.

Requirements:

  • A warm and friendly manner in relating to and interacting with the public.
  • Demonstrated attention to detail while handling multiple tasks simultaneously.
  • Familiarity with handling money, making change, and using office machines in day-to-day activities.
  • Ability to speak and receive direction in English.
  • Willingness and ability to work alone as scheduled.

About Drury Hotels:

At Drury Hotels, we value our team members and strive to create a positive and supportive work environment. We offer a range of benefits, including incentives, work-life balance, career growth opportunities, and a comprehensive benefits package.


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