Hotel Front Desk Night Auditor

4 weeks ago


Birmingham, Alabama, United States Hotel Indigo Full time
Job OverviewOur hotel is seeking a Night Auditor to join our team. The ideal candidate will have strong attention to financial details, excellent communication skills, and a genuine love of interacting with people. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, we encourage you to apply.

Responsibilities:
  • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
  • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
  • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
  • Complete additional bookkeeping, administrative, and accounting procedures as requested
  • Provide exceptional service to all hotel guests during their stay
  • Follow night audit shift check list procedures
Requirements:
  • Diploma or equivalent from high school is required; some college is desired
  • Experience in the hospitality industry or guest services is preferred, but not required
  • Excellent customer service and communication skills are required
  • Overnight shift; requires flexible hours
  • Proficiency with computers is required; experience with reservation and accounting software is desired
  • Must have a pleasant and happy personality
About Us

Hotel Indigo Birmingham is a landmark Art Deco-style building dating from the early 1930s in the city's historic Five Points South neighborhood. Our hotel's design acknowledges the building's rich history while incorporating modern amenities like hardwood floors, spa-inspired showers, luxury bath amenities, and linens. We're also adding some exciting options to an area already known as one of the city's premier dining and entertainment districts.



  • Birmingham, Alabama, United States Hotel Indigo Full time

    We are seeking a skilled and enthusiastic front desk agent to join our guest services team at Hotel Indigo.Key Responsibilities:Bookkeeping: Maintain accurate records of all hotel guest account information.Mitigate customer complaints as needed.Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates,...

  • Night Auditor

    4 weeks ago


    Birmingham, Alabama, United States Drury Hotels Company, LLC Full time

    At Drury Hotels, we're looking for a Night Auditor to join our team. As a Night Auditor, you'll be responsible for performing all front desk related functions, including checking guests in and out, promoting sales-related programs, and maintaining guest records. You'll also be responsible for auditing the previous day's receipts to verify and balance...


  • Birmingham, Alabama, United States Hotel Indigo Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hotel Indigo. As a key member of our guest services team, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and enjoyable.The ideal candidate will possess excellent communication skills, a passion for...

  • Night Auditor

    4 weeks ago


    Birmingham, Alabama, United States Drury Hotels Company, LLC Full time

    Job SummaryWe are seeking a detail-oriented and organized Night Auditor to join our team at Drury Hotels Company, LLC. The successful candidate will be responsible for ensuring the accuracy and integrity of our financial records, as well as providing exceptional guest service.Key Responsibilities:Verify and balance previous day's receiptsPerform front desk...

  • Weekend Night Auditor

    4 weeks ago


    Birmingham, Alabama, United States Hilton Garden Inn Full time

    Weekend Night Auditor OpportunityWe are seeking a friendly and professional Night Auditor to join our team at the Hilton Garden Inn Birmingham SE at Liberty Park. As a key member of our Front Desk team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our hotel.Key Responsibilities:Provide...

  • Weekend Night Auditor

    3 weeks ago


    Birmingham, Alabama, United States Hilton Garden Inn Full time

    Role SummaryWe are seeking a friendly and professional Night Auditor to join our team at the Hilton Garden Inn. As a key member of our Front Desk Team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key ResponsibilitiesOffer professional, friendly, and attentive service to guests, anticipating...

  • Night Auditor

    4 weeks ago


    Birmingham, Alabama, United States HYATT Hotels Full time

    Hotel Night Audit and Host Team ResponsibilitiesAs a Night Auditor at HYATT Hotels, you will be responsible for the preparation and disposition of all Night Audit work. This includes ensuring the accuracy and completeness of financial records, as well as maintaining the security and integrity of hotel assets. Additionally, you will be responsible for all...


  • Birmingham, Alabama, United States Courtyard by Marriott Birmingham Downtown at UAB Full time

    Job SummaryThe Front Desk Agent will be responsible for providing exceptional customer service to guests, handling room reservations, and managing the front desk operations. This role requires a high level of attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.Key ResponsibilitiesGuest ServicesGreet and...


  • Birmingham, Alabama, United States Fairfield Inn Birmingham - RAM Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Fairfield Inn Birmingham - RAM Hotels. As a Front Desk Agent, you will be responsible for ensuring a seamless and enjoyable experience for our guests. This includes checking in and checking out guests, providing exceptional customer service, and handling...

  • Front Desk Ambassador

    3 weeks ago


    Birmingham, Alabama, United States Drury Hotels Full time

    Deliver Exceptional Guest ExperiencesAs a Front Desk Ambassador at Drury Hotels, you will be the welcoming face of our hotel, ensuring every guest feels valued and cared for. Your warm and friendly demeanor will make a lasting impression, setting the tone for a memorable stay.Your Key Responsibilities:Provide exceptional guest service, responding to their...


  • Birmingham, Alabama, United States Home2 Suites Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Staff Assistant to join our team at RAM Hotels. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a clean and welcoming front desk area.Key...

  • Front Desk Ambassador

    3 weeks ago


    Birmingham, Alabama, United States Hilton Garden Inn Full time

    Front Desk Agent OpportunityWe are seeking a friendly and professional Front Desk Agent to join our team at the Hilton Garden Inn. As a key member of our Front Desk and Guest Services Team, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.Key Responsibilities:Provide professional, friendly,...

  • Front Desk Ambassador

    3 weeks ago


    Birmingham, Alabama, United States Drury Hotels Full time

    About the Role:We are seeking a highly organized and friendly individual to join our front desk team as a Guest Service Agent. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring a warm and welcoming atmosphere for our guests.Key Responsibilities:Assist guests in a friendly, efficient, and...


  • Birmingham, Alabama, United States Hilton Garden Inn Full time

    Front Desk Agent OpportunityWe are seeking a friendly and professional Front Desk Agent to join our team at the Hilton Garden Inn. As a key member of our Front Desk and Guest Services Team, you will be responsible for delivering exceptional customer service to our guests.Key Responsibilities:Offer professional, friendly, and attentive service to guests,...

  • Front Desk Associate

    4 weeks ago


    Birmingham, Alabama, United States Pyramid Global Hospitality Full time

    About the RoleWe are seeking a skilled and friendly Front Desk Agent to join our team at the Courtyard by Marriott Birmingham Downtown at UAB. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay with us. Key Responsibilities• Greet and register guests,...

  • Front Desk Associate

    4 weeks ago


    Birmingham, Alabama, United States Crestview Management, LLC Full time

    Customer Service Representative Job DescriptionA Customer Service Representative at Marriott Birmingham is responsible for providing excellent customer service to guests, checking guests in and out of the hotel, and handling any guest requests or concerns. The Front Desk Agent is the first point of contact for guests and must be knowledgeable about the hotel...


  • Birmingham, Alabama, United States Courtyard by Marriott Birmingham Downtown at UAB Full time

    About UsCourtyard by Marriott Birmingham Downtown at UAB is a leading hospitality company that values its employees. We strive to create a supportive and inclusive work environment that fosters diversity, growth, and development. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and relationships. We...

  • Front Desk Associate

    4 weeks ago


    Birmingham, Alabama, United States Drury Hotels Full time

    Join Our Team as a Guest Service AgentWe are seeking a friendly and highly organized Guest Service Agent to join our team at Drury Hotels. As a key member of our front desk team, you will be the first point of contact for our guests and play a vital role in ensuring their stay with us is exceptional.Key Responsibilities:Provide exceptional customer service...


  • Birmingham, Alabama, United States Education Affiliates Full time

    Job SummaryEducation Affiliates is seeking a highly organized and detail-oriented Front Desk Coordinator to support our campus operations. As the first point of contact for prospective students, vendors, and visitors, this role requires excellent communication and interpersonal skills.Key ResponsibilitiesFront Desk Management: Manage the front desk and...


  • Birmingham, Alabama, United States Insight Global Full time

    Job SummaryThe Front Desk Receptionist plays a vital role in creating a positive patient experience by performing administrative and clerical duties to support the operations of a medical office or clinic.Key ResponsibilitiesProvide exceptional customer service to patients and medical staffManage front desk operations, including scheduling appointments and...