Operations Analyst Accounts Payable Specialist
4 weeks ago
We are seeking a highly skilled Operations Analyst to join our team at the Metropolitan Transportation Authority. The successful candidate will be responsible for administering activities and processing transactions for the Accounts Payable area.
Key Responsibilities- Gather, validate, and maintain data and other transaction inputs
- Enter transactions in PeopleSoft and the service request management tool
- Retrieve, index, and review scanned documents and forms
- Provide exceptional customer service by receiving, analyzing, researching, and seeking resolution to assigned inquiries
- Integrate across teams to document, research, and resolve basic issues and errors as assigned
- Perform cyclical processing and period-end activities
- Complete assignments as delegated by Supervisor
- Comply with MTA and BSC policies, practices, and procedures
- Understand the MTA and BSC vision and how individual responsibilities fit into the long-term strategies
- Track and report status of work
- Maintain a high level of process, functional, and technical knowledge and participate in training to continue to develop such knowledge
- Support other team members as appropriate
- Ensure that all assignments are completed with the highest quality and within agreed-to Service Level Agreement guidelines and Key Performance Indicator targets
- Adhere to team budget
- Identify and implement continuous improvement initiatives as assigned
- Participate in user groups as necessary
- Identify and document input to knowledge management tool
- Possess specific work experience and knowledge in Accounts Payable
- Working knowledge and use of PeopleSoft or related database software
- Ability to process requests consistently with general supervision
- Ability to assess problems and promptly resolve or identify appropriate team to resolve
- Strong oral and written communication skills
- Strong interpersonal skills with the ability to work with and collaborate across the BSC at all levels within and outside the organization
- Strong time management skills and ability to manage individual assignments
- Ability to work in a team environment
- Strong attention to detail
- Ability to handle sensitive situations and maintain a high degree of confidentiality
- Understanding of MTA Finance policies, practices, and procedures
- Familiarity with performance metrics and ability to meet identified targets
- Working knowledge of service request management tools
- Working knowledge and use of office productivity tools (e.g., MS Outlook, MS Office applications) and web-based applications
- Shared Services experience preferred
- High School Diploma or GED
- One (1) year work experience in Payroll, Accounting, Finance, HR, IT, Procurement, or an equivalent combination of education, training, and experience in data analytics
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
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