Loan Support Specialist
2 weeks ago
Position Overview:
We are looking for a dedicated Member Service Representative to join our team. This role is essential in providing our members with comprehensive information regarding our products and services while adhering to established lending policies and regulatory requirements.
Key Responsibilities:
- Assist members throughout the loan application journey, ensuring a smooth and efficient process.
- Conduct interviews with loan applicants to assess their financial needs and conditions.
- Review credit reports to identify any discrepancies and provide solutions.
- Accurately input applicant data into our automated underwriting system to finalize the application process.
- Establish loan terms, determine collateral requirements, and manage documentation for loan disbursement.
- Offer recommendations and alternative solutions for future lending opportunities.
- Promote new loan and deposit products to support our growth objectives.
- Provide exceptional service to members in various formats, including in-person, phone, and written communications.
- Support the broader member service team by demonstrating expertise in account management and financial transactions.
Qualifications:
To be considered for this role, candidates should possess:
- A minimum of two to five years of relevant experience in a similar capacity.
- Educational background including a two-year college degree, completion of a specialized business course, or extensive in-house training.
Additional Information:
All candidates must be eligible for registration with the Nationwide Mortgage Licensing System & Registry (NMLS) and maintain their status as a registered Mortgage Loan Originator (MLO).
Equal Opportunity Employer:
Greater Iowa is committed to creating a diverse environment and is proud to be an Affirmative Action, Equal Opportunity Employer (AA/EOE). We welcome all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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