Technical Support Manager

3 weeks ago


Dallas, Texas, United States BuzzClan LLC Full time

We are seeking a highly motivated Technical Support Manager to join our team at BuzzClan LLC. In this role, you will be responsible for managing and enhancing our IT service management tools and processes, including administering ITSM platforms, ensuring the smooth execution of ITIL processes, and supporting continuous service improvement initiatives.

Responsibilities:
  • Develop and implement new workflows, forms, and fields to meet organizational needs and business requirements.
  • Collaborate with service desk and IT teams to ensure accurate incident, problem, change, and asset management processes.
  • Monitor and report on ITSM KPIs and SLAs to ensure compliance with service delivery standards.

The estimated salary for this position is $90,000 - $130,000 per year, depending on experience and qualifications.



  • Dallas, Texas, United States Optomi Full time

    We are looking for an experienced Technical Support Operations Manager to join our team at Optomi. As a key member of our support team, you will be responsible for delivering expert-level support for our Video Surveillance as a Service (VSaaS) platform. This role involves addressing complex technical challenges, ensuring the seamless operation of software...


  • Dallas, Texas, United States Desktop & Depot Support Full time

    About the OpportunityVirtual Service Operations is searching for a highly motivated and career-driven individual to join our growing team as Desktop Support in Dallas, Texas.Key Responsibilities:Provide workstation software break-fix supportPerform IMAC – PC install, moves, adds and changesLoad imagesManage asset recovery and taggingOffer printer...


  • Dallas, Texas, United States United Software Group Full time

    Job Title: Technical Support LeadWe are seeking a skilled Technical Support Lead to join our team at United Software Group. This role will involve providing technical support for an active trading environment, with a focus on engineering, deploying, and sustaining the systems and applications used by our end-users. The ideal candidate will have strong...


  • Dallas, Texas, United States MN8 Energy Full time

    At MN8 Energy, we are dedicated to providing clean energy solutions to our enterprise customers. As an Onsite IT Support- Dallas role, you will be responsible for delivering top-notch technical support to our local office end-users. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment to ensure efficient...


  • Dallas, Texas, United States Insight Global Full time

    Job OverviewIn today's fast-paced business environment, effective technical support is crucial to ensuring seamless operations. As a Technical Support Specialist at Insight Global, you will play a vital role in providing first-level IT support for service requests and incident resolution. This entry-level position offers a unique opportunity to work in a...


  • Dallas, Texas, United States Desktop & Depot Support Full time

    ResponsibilitiesThe successful candidate will be responsible for providing workstation software break fix support, performing IMAC tasks (PC Install, Moves, Adds and Changes), loading images, recovering assets, and supporting printers. Additionally, they will contribute to IT Service Management updates and perform other Client Support duties needed to...


  • Dallas, Texas, United States Insight Global Full time

    We are seeking a skilled Technical Support Specialist to join our team at Insight Global.Salary Range: $60,000 - $80,000 per yearAbout the Role:This is an exciting opportunity for a detail-oriented and customer-focused individual to provide technical support to external clinician networks and internal employees. As a Technical Support Specialist, you will be...


  • Dallas, Texas, United States TEKsystems Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will provide exceptional technical assistance to Microsoft enterprise level customers.Job DescriptionThis is a unique opportunity to work in a fast-paced environment, where you will be responsible for resolving complex technical...


  • Dallas, Texas, United States SEMNOX SOLUTIONS LLC Full time

    We are SEMNOX SOLUTIONS LLC, a dynamic organization seeking a skilled Technical Customer Support Specialist to join our team. This role is responsible for delivering high-quality technical assistance and troubleshooting issues related to software, hardware, network, and systems.The ideal candidate will be fluent in Spanish, have a college degree in...


  • Dallas, Texas, United States Aerotek Full time

    About the OpportunityWe are seeking a highly skilled Field Service Technician to join our team in Addison, Texas. As a vital member of our organization, you will be responsible for delivering exceptional service and support to our customers.Key ResponsibilitiesManage customer service-related issues, product service alerts, troubleshooting, and warranty...


  • Dallas, Texas, United States American College of Education Full time

    Job OverviewAs a Technical Support Specialist at American College of Education, you will play a crucial role in providing exceptional support to our students, faculty, and staff. This includes managing end-user devices, hardware, software, and administrative platforms, as well as providing helpdesk services.Salary: $25.00 per hour, plus annual bonus...


  • Dallas, Texas, United States IQVIA, Inc. Full time

    Job OverviewWe are seeking a highly skilled and experienced Technical Support Specialist to join our team as a Medical Device Upgrader. In this role, you will be responsible for performing software upgrades on diagnostic devices found in operating rooms and surgical suites. If you have a strong technical background and excellent communication skills, we...


  • Dallas, Texas, United States IT GOAT | Managed IT Service Provider Full time

    About UsAt IT GOAT, we pride ourselves on providing top-notch managed IT services that cater to the unique needs of our clients. Our team of experts works tirelessly to ensure seamless IT operations, providing clients with peace of mind and allowing them to focus on their core business activities.Job RoleThe Technical Support Engineer Lead will be...


  • Dallas, Texas, United States GuideIT Full time

    About GuideITGuideIT is a US-based technology services company focused on providing value to its customers through technology alignment and optimization. We are currently seeking an experienced End User Support Technician to join our Dallas, TX team.This role requires strong teamwork, communication, and problem-solving skills, with a passion for working...


  • Dallas, Texas, United States Consolidated Electrical Distributors Full time

    Job Summary:We are seeking a talented Technical Account Manager to join our team at Consolidated Electrical Distributors. As a Technical Account Manager, you will play a key role in building strong relationships with our customers and providing them with tailored technical solutions.About the Role:You will be responsible for managing a portfolio of key...


  • Dallas, Texas, United States Imprimis Group Full time

    About the Role:We are seeking a skilled Desktop Support Specialist to join our clients' Infrastructure and Security team in Coppell, TX. As a key member of the team, you will provide technical support and troubleshooting services for end-users, handling hardware, software, and network-related issues.Key Responsibilities:Provide on-site technical support for...


  • Dallas, Texas, United States Talus Payments Full time

    About UsTalus Payments is a company that ensures a high standard of service. We provide remote support role, above market pay, all shifts available, monthly bonus plan, and a culture committed to inclusion and diversity.Job SummaryThe Clover Support Agent position serves as a liaison between our company and our clients by handling technical support-related...


  • Dallas, Texas, United States ValorVIP Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team at ValorVIP. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients, troubleshooting issues, and ensuring that our clients have a positive experience with our services.Key ResponsibilitiesProvide technical support to...


  • Dallas, Texas, United States Technical and Project Full time

    About the RoleWe are looking for a highly skilled Technical Operations Assistant to support our team in providing exceptional services to government customers. The successful candidate will possess a strong background in customer service, with experience in handling sensitive and confidential information.This position involves processing passport...


  • Dallas, Texas, United States Isogent Partners LLC. Full time

    Job DescriptionWe are looking for a skilled Technical Support Specialist to join our team at Isogent Partners LLC. As a Technical Support Specialist, you will provide technical assistance to our clients, troubleshooting and resolving complex technical issues related to hardware, software, and network connectivity.The ideal candidate will have a strong...