Technical Support Professional

1 day ago


Dallas, Texas, United States Aerotek Full time

About the Opportunity

We are seeking a highly skilled Field Service Technician to join our team in Addison, Texas. As a vital member of our organization, you will be responsible for delivering exceptional service and support to our customers.

Key Responsibilities

  • Manage customer service-related issues, product service alerts, troubleshooting, and warranty matters.
  • Collaborate with Project Managers and cross-functional teams to establish and maintain industry and company technical knowledge.
  • Research and evaluate onsite solutions to address organizational technical challenges.

Requirements

  • A valid driver's license with no major violations within the last 3 years.
  • A high school diploma or equivalent; technical diploma preferred; bachelor's degree a plus.
  • 2+ years of relevant experience.
  • General computer skills (Outlook, Word, Excel).
  • Familiarity with ERP systems.

Estimated Salary Range

$70,000 - $90,000 per year, based on experience.

Benefits

  • Weekly pay.
  • Medical, dental & vision insurance.
  • Life insurance.
  • Health advocacy.
  • Employee assistance programs.
  • A 401(k) plan.
  • Employee discounts.


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