Technical Support Professional
1 day ago
About the Opportunity
We are seeking a highly skilled Field Service Technician to join our team in Addison, Texas. As a vital member of our organization, you will be responsible for delivering exceptional service and support to our customers.
Key Responsibilities
- Manage customer service-related issues, product service alerts, troubleshooting, and warranty matters.
- Collaborate with Project Managers and cross-functional teams to establish and maintain industry and company technical knowledge.
- Research and evaluate onsite solutions to address organizational technical challenges.
Requirements
- A valid driver's license with no major violations within the last 3 years.
- A high school diploma or equivalent; technical diploma preferred; bachelor's degree a plus.
- 2+ years of relevant experience.
- General computer skills (Outlook, Word, Excel).
- Familiarity with ERP systems.
Estimated Salary Range
$70,000 - $90,000 per year, based on experience.
Benefits
- Weekly pay.
- Medical, dental & vision insurance.
- Life insurance.
- Health advocacy.
- Employee assistance programs.
- A 401(k) plan.
- Employee discounts.
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