Medical Office Coordinator

1 week ago


Monterey, California, United States Lisa R Kroopf Md A Professional Med Full time
Job Summary

We are seeking a highly skilled and dedicated Medical Receptionist/Scheduler to join our dynamic team at Lisa R Kroopf Md A Professional Med. As a Medical Receptionist/Scheduler, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.

Key Responsibilities
  • Greet patients and visitors, check in and check out in a courteous and friendly manner.
  • Screen calls, schedule appointments and manage referrals.
  • Prepare new patient charts, manage correspondence with other medical offices, send invoices, manage Medical records requests.
  • Collect payments for all copays, coinsurances, deductibles, balances and cash pay services.
  • Perform Insurance Verifications and Authorizations including CCAH RAFs.
  • Communicate with patients and staff effectively and efficiently in person and using digital platforms such as EMR/phone/etc.
  • Manage New patients - forms/questionnaires, pre-charting and post-charting and New patient tracking sheet.
  • Opening/closing procedures, daily collections sheets, manage incoming and outgoing mail and handle routine correspondence.
  • Ensure patient satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.
  • Work well in a team environment.
  • Maintain HIPAA compliance at all times.
Requirements
  • Previous experience in a medical office or healthcare setting minimum 1 year.
  • Prior experience with EMR EHR electronic medical records or electronic health records. EPIC experience preferred.
  • Proficiency in health insurance plans - collecting copays, deductibles and understanding prior authorizations.
  • Excellent communication and interpersonal skills.
  • Compassionate, driven individual.
  • Ability to work efficiently in a fast-paced environment.
  • Strong attention to detail and accuracy in documentation.
  • Demonstrated commitment to providing exceptional patient care.
  • Flexibility regarding shift hours as needed.
Benefits
  • Competitive salary and benefits package.
  • Opportunities for professional growth and career advancement.
  • Collaborative and supportive work environment.
  • State-of-the-art medical facilities and cutting-edge technology.
  • Free health screenings.
  • Education and training programs to enhance your skills.
  • Generous paid time off and holiday schedule for work-life balance.
  • Health, dental, and vision insurance plans for you and your family.
  • Recognition and rewards for outstanding performance.
  • A chance to work with a diverse and talented team of healthcare professionals.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about patient care and eager to contribute to a leading healthcare institution, we would love to hear from you.



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