Medical Office Coordinator

7 days ago


Monterey, California, United States Montage Medical Group Full time
Job Summary

Montage Medical Group is seeking a highly skilled and compassionate Medical Receptionist to join our team. As a Medical Receptionist, you will be the first point of contact for patients, providing exceptional customer service and ensuring a positive experience for all who visit our clinics.

Key Responsibilities
  • Greets patients, answers phones, and schedules appointments in a timely and efficient manner.
  • Verifies patient demographic and insurance information, accurately entering it into our electronic medical record and practice management system.
  • Assists medical and clinic staff with urgent patient needs, providing support and guidance as needed.
  • Explains payment policies and collects patient co-pays, deductibles, and payments for services, adhering to our medical group's payment policies.
  • Enters accurate and complete information into our electronic medical record and practice management system.
  • Schedules patients appropriately, following our scheduling guidelines.
  • Answers phones quickly and courteously, using approved telephone techniques and etiquette.
  • Other duties as detailed in the attached job description.
Requirements

To be successful in this role, you must have a high school diploma or equivalent, and at least three months of related experience in a healthcare setting or customer service role. Experience with medical terminology and understanding of medical insurance processes is preferred. You must be able to work under pressure, respond courteously and sympathetically to patient needs, and be neat and professional in appearance.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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