Medical Office Coordinator

2 days ago


Monterey, California, United States Montage Medical Group Full time
Job Summary

Montage Medical Group, a leading healthcare provider in Monterey County, seeks a highly organized and detail-oriented Medical Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare providers.

Key Responsibilities:

  • Greet and check-in patients, utilizing our electronic medical record and practice management system for scheduling, billing, and collection.
  • Obtain and verify patient demographic and insurance information, ensuring accurate entry into our systems.
  • Assist medical and clinic staff with urgent patient needs, providing timely and courteous support.
  • Explain payment policies and collect patient copays, deductibles, and payments for services, adhering to our medical group's payment policies.
  • Enter accurate and complete information into our electronic medical record and practice management system.
  • Schedule patients appropriately, following our scheduling guidelines.
  • Answer phones promptly and courteously, utilizing approved telephone techniques and etiquette.

Requirements:

  • High school diploma or equivalent, with at least three months of related experience in a healthcare setting or customer service role.
  • Experience with medical terminology, including CPT and ICD9 codes, and understanding of medical insurance processes is preferred.
  • Ability to work under pressure, in stressful situations, and quickly adapt to changing business conditions.
  • Excellent communication and interpersonal skills, with a professional and courteous demeanor.
  • Computer literacy, with proficiency in Microsoft Windows, Microsoft Word, and other basic software applications.

What We Offer:

Montage Medical Group is a non-profit public service physician group, committed to providing high-quality patient care and exceptional service. As a member of our team, you will have the opportunity to make a meaningful difference in the lives of our patients and contribute to the success of our organization.



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