Client Protection Initiative Program Analyst
2 weeks ago
At Bank of America, our mission is to enhance financial well-being through every connection we make. Responsible Growth is the foundation of our operations, guiding us in our commitment to clients, teammates, communities, and shareholders alike.
We strive to create an inclusive and diverse workplace, investing in our employees and their families with competitive benefits that promote physical, emotional, and financial health.
We believe in collaboration while also providing flexibility tailored to various roles within our organization.
Working at Bank of America offers a fulfilling career with ample opportunities for learning, growth, and impactful contributions.
Position Summary:
This role is pivotal in supporting programs and projects related to corporate change initiatives that influence the bank's operations, product offerings, or service execution. Key responsibilities encompass assisting department leaders with essential change initiatives and effectively communicating, influencing, and negotiating across various levels to secure necessary resources. Expectations include delivering materials for regulatory and executive review while ensuring alignment with program strategies, simplification efforts, and the introduction of new capabilities.
Key Responsibilities:
- Define program controls, processes, procedures, reporting schedules, governance structures, and collaborative methods with key stakeholders.
- Collaborate closely with project sponsors, cross-functional teams, and designated project managers to outline the scope, deliverables, resource requirements, work plans, budgets, and timelines for new change initiatives.
- Facilitate the execution of defined tasks by tracking program milestones, developing comprehensive program plans, and measuring progress against established key performance indicators.
- Analyze and mitigate program risks while generating program reports for management and stakeholders.
- Identify essential requirements for cross-functional teams and external vendors to ensure alignment with program objectives.
- Coordinate with other program managers to identify risks and opportunities across multiple projects, leading negotiations for effective decision-making.
- Engage with stakeholders to provide transparency on project issues and decisions, fostering positive relationships, asking insightful questions, and utilizing tools to uncover root causes of challenges, identify opportunities, and make informed recommendations.
- Process Design
- Program Management
- Project Management
- Reporting
- Strategic Planning and Development
- Issue Management
- Effective Oral Communication
- Presentation Skills
- Prioritization
- Problem Solving
- Performance Management
- Process Performance Management
- Process Simplification
- Risk Management
- Workforce Planning
Qualifications:
• Minimum of 1 year of Project Management experience.
• Strong communication skills to effectively engage with managers, peers, and business partners regarding deliverables and timelines.
• Proven ability to manage multiple resources across various business units within the bank.
Preferred Qualifications:
• Bachelor's degree, preferably in Business Administration.
• Project Management certification.
• Knowledge of industry fraud practices, particularly in data management or strategy development.
Work Schedule:
1st shift (United States of America)
Weekly Hours:
40
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