Assistant Operations Manager, South Coast Plaza

2 weeks ago


Costa Mesa, California, United States Hermès Full time
About the Role

The Assistant Operations Manager is responsible for overseeing and supporting operational functions, including cash management, client development, and training of sales specialists.

Key responsibilities include:

  • Ensuring accuracy of all transactions at the register
  • Implementing daily audits of transactions in partnership with Asset Protection
  • Communicating CRM standards and following up on associate compliance
  • Supporting workflow of after-sales service and craftspeople/tailors' activity

The ideal candidate will have 4+ years of retail management experience in a similar role, with prior experience in a luxury environment preferred.

Excellent communication skills, both verbal and written, are essential, as well as strong POS and phone systems knowledge.

The annual salary range for this position is $80,000 to $92,000, with actual rates determined based on the job, location, and individual experience.

Hermès is an equal opportunity workplace and is committed to diversity, inclusion, and family values.



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