Sales Specialist, South Coast Plaza
3 days ago
We are seeking a highly skilled Sales Specialist to join our team at the Herms South Coast Plaza Boutique. As a Sales Specialist, you will be responsible for achieving sales and customer service objectives while adhering to the operational asset protection standards of the boutique.
Key Responsibilities- Meet monthly and annual individual sales goals while working as part of a team to achieve the boutique's collective target.
- Organize and prioritize the selling floor to support the sales effort and overall customer experience.
- Ensure all items are stored at all times and maintain the selling floor to meet standards, including straightening, filling in, and replenishment of new receipts following VM guidelines.
- Provide assistance as needed in inventory preparation and process and ensure the accuracy of all transactions, including receipts, CRM files, and administrative support of after-sales service.
- Partner with management on POS decisions and communicate discrepancies during the opening, closing, and general POS variances by end of business day.
- Maintain cleanliness and organization of workstation at all times and comply with all asset protection procedures, including employee sign-in sheets, bag checks, and key control and merchandise security.
- 2+ years of experience in sales, preferably in a luxury environment.
- Strong relationship development and impeccable communication skills.
- Even-tempered with the ability to continuously multi-task.
- Self-starter and able to work independently while balancing collaboration with a team.
- Strong organizational skills and open availability to accommodate the needs of the business.
Since 1837, Herms has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence, and the aesthetic of functionality define the singularity of Herms, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.
We are committed to being a Maison for All, a home where we make efforts to generate, support, and advance the values of diversity, inclusion, and family both within our own walls and in the wider world. We support our individual team members' personal and professional success through a culture that values equality, individuality, and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves.
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