Parent Relations Coordinator

2 weeks ago


Homewood, Illinois, United States Illinois Action for Children Full time
Job Overview

Compensation starts at $48,200 annually, commensurate with experience and qualifications.

Under the guidance of the Director of Early Learning Quality Improvement, the Family Engagement Specialist plays a pivotal role in leading the parent involvement and engagement initiatives within the organization's Early Learning programs. This position is responsible for ensuring the effective application of the organization's policies and procedures while providing professional development opportunities for program staff to foster best practices.

The Family Engagement Specialist spearheads the agency's initiatives to enhance parent and guardian education, involvement, and leadership. Collaborating closely with Site Directors, Teacher Coaches, and the Home Visiting Supervisor, this role implements a comprehensive strategy for educational opportunities that align with family interests across all Early Learning programs. Additionally, the Specialist oversees the recruitment and engagement of both project-based and ongoing volunteers, including families and community members.

This role requires a commitment to the core workplace values of accountability, customer focus, continuous quality improvement, effective communication, skilled personnel, and clear priorities. All tasks are to be performed with minimal supervision and in alignment with organizational standards.

KEY RESPONSIBILITIES include, but are not limited to:

1. Leadership in Content Areas:

  • Directs all program functions related to parent engagement, shared governance through policy councils, and volunteer management across various program options, ensuring compliance and promoting best practices. Collaborates with Early Learning managers to deliver ongoing professional development for staff responsible for implementing these components.
  • Creates templates, guidelines, and processes to facilitate the planning and execution of parent meetings, family engagement events, and other activities that foster family involvement and support families in achieving their goals.
  • Assists the Early Learning management team in crafting annual training and engagement plans for each site/program option. Works alongside other coordinators to provide families with opportunities to learn from experts in relevant fields.
  • In partnership with the Lead Family Engagement Specialist, delivers embedded professional development for family engagement staff to implement strategies that effectively engage families.
  • Collaborates with the Education Manager to identify and organize targeted professional development for education staff, ensuring classroom environments are welcoming and engaging for families.
  • Acts as the agency's designated expert in parent curricula, providing training for program staff and directly implementing curricula with parents as necessary.
  • Reviews and enforces program policies and procedures to guarantee adherence to processes for parent engagement, program governance, and volunteer tracking. Proposes revisions based on program needs and identified challenges.
  • Conducts ongoing assessments of program compliance in family engagement and governance through site visits, observation of parent activities, and review of program records.
  • Identifies non-compliance areas and collaborates with management to develop resolution plans.
  • Facilitates connections between parents and relevant organizations.

2. Operational and Partnership Management:

  • Ensures accurate tracking of in-kind activities and timely submission to the finance department. Provides training and support to site staff to ensure compliance with in-kind procedures.
  • Coordinates site-level Parent Committees and the program-level Policy Council, implementing procedures for member elections and recruitment of community representatives.
  • Offers training and support to Policy Council members to enhance their effectiveness.
  • Develops monthly agendas and reports for the Policy Council in accordance with the program calendar, ensuring authentic parent involvement.
  • Manages relationships with partners providing regular program volunteers, fostering partnerships to enhance parent education opportunities.
  • Seeks opportunities to represent the organization to external groups, promoting services through various channels.
  • Maintains confidentiality of parent and provider information managed by the organization.
  • Monitors family assessments, goals, and service provisions in relevant databases.
  • Compiles and uploads monthly newsletter contributions from Site Directors and Parent Educators.
  • Collaborates with community organizations to provide educational resources to families.
  • Assists in drafting sections of grants, annual reports, and other funding proposals.
  • Annually updates the parent handbook in collaboration with other staff and ensures its availability at the start of the school year.
  • Serves as the Marketing Liaison for the Early Learning Department.

3. Core Capabilities: Executes workplace values of accountability, customer focus, continuous quality improvement, effective communication, skilled personnel, and clear priorities.

4. Task Management: Independently manages multiple tasks effectively in support of departmental objectives.

5. Additional Responsibilities: The organization may assign other functions at its discretion.

QUALIFICATIONS: To succeed in this role, candidates must meet the following requirements:

EDUCATION and EXPERIENCE:

  • Bachelor's degree in early childhood education, child development, family studies, social work, or a related field, with substantial coursework relevant to this position.
  • Experience in managing family engagement services within a Head Start or similar early childhood program is highly preferred.

LANGUAGE SKILLS:

  • Proficiency in both English and Spanish is preferred.
  • Ability to read, analyze, and interpret common scientific and technical literature, financial documents, and legal materials.
  • Ability to respond to inquiries from customers and regulatory agencies.
  • Ability to write articles and speeches that adhere to prescribed formats.
  • Ability to effectively present information to management and public groups.

CERTIFICATIONS: A valid driver's license, reliable transportation, and insurance are required.

OTHER SKILLS: Experience with database systems is required; knowledge of relevant databases is preferred. Ability to work collaboratively with all levels of staff and management is essential. Must handle confidential information discreetly and demonstrate attention to detail.

Note: This job description is subject to change at the discretion of the organization, including modifications to job duties, work location, and/or schedule.



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