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Family Support Coordinator

2 months ago

Homewood, Illinois, United States Illinois Action for Children Full time

$2,000 Hiring Bonus for external candidates (50% after 90 days of employment and 50% after one year of employment).

Illinois Action for Children ("IAFC") has been a prominent advocate in the early childhood care and education sector for over 50 years. Our programs, services, and advocacy efforts are dedicated to enhancing learning and life outcomes for children and families, particularly in mitigating the impacts of poverty. IAFC is committed to ensuring that every child in Illinois, especially those in need, has access to essential resources for success in education and life.

In alignment with our mission, IAFC prioritizes the cultivation of a diverse, equitable, inclusive, and anti-racist culture. We are devoted to this commitment through our hiring practices and our focus on fostering an environment where diverse perspectives, ideas, and identities are valued and integrated into our operations and service delivery. Our staff embodies a wide array of racial, socio-economic, gender, religious, and national identities. We welcome all applicants who resonate with our mission and vision to join us in our vital work.

Key Benefits of Joining IAFC:

  • Collaborating with dedicated team members who are motivated by our mission: Illinois Action for Children is a catalyst for organizing, developing, and supporting strong families and vibrant communities where children are prioritized.
  • We strive to cultivate and implement a culture of diversity, equity, and inclusion throughout our organization. This is not only crucial for the success of our diversity initiatives but also essential in creating an unbiased and inclusive workplace, enhancing the experience for both our clients and employees.
We provide a comprehensive benefits package that enhances your overall compensation. Our offerings include:
  • Health, dental, and vision insurance plans with a company contribution of 95% for single coverage
  • 401k with company match
  • Generous Paid Time Off - 23 days in the first year, 28 days in the second year, and 35 days from the third year onward
  • 11 Paid Holidays and 1 Floating Holiday
  • Tuition Reimbursement
  • Flexible Spending Account
  • Short-Term and Long-Term Disability insurance
  • Company-paid Life Insurance
PRIMARY RESPONSIBILITIES: include but are not limited to the following. The organization reserves the right to modify the essential duties and responsibilities at any time.
  • Establishes genuine and supportive relationships with each family from the point of enrollment. Collaborates with families to identify their needs and set ambitious goals. Maintains a manageable caseload of fewer than 100 families at any given time.
  • Conducts family needs assessments within the required timeframe. Documents all interactions with families using the COPA database. Maintains individual child files with necessary documentation.
  • Follows up with prospective families, providing information and coordinating site tours.
  • Collects required health and nutrition data from families and collaborates with the Health Coordinator to assist families in accessing necessary medical/dental services.
  • Completes the enrollment process with families and aids them in obtaining any missing documentation for enrollment.
  • In collaboration with the Early Learning Recruitment Specialist, actively engages in recruitment and outreach activities, including identifying potential partnerships and community resources.
  • Works with the Mental Health and Disabilities Coordinator to facilitate referrals for mental health services or evaluations for children with suspected special needs. Advocates for families throughout the process.
  • Implements policies, procedures, and systems to ensure compliance with parent involvement and program governance component requirements of all funders.
  • In close collaboration with the Parent Involvement Coordinator, contributes to the development of annual and ongoing training and involvement plans for parents/guardians, including implementing relevant curricula. Gathers family input to inform and shape these plans.
  • Encourages and supports parent/guardian engagement in Parent Committees and Policy Council.
  • As assigned, represents IAFC to external groups/organizations to promote the agency and enhance service utilization through events, presentations, and day-to-day interactions.
  • Ensures confidentiality of parent and provider information managed by IAFC.
  • Demonstrates our workplace core capabilities of: accountability, customer focus, continuous quality improvement, communication, competent personnel, and clear priorities.
  • Independently manages multiple tasks effectively in support of the department.
  • Other functions: The organization may assign additional functions to the job at its discretion.
QUALIFICATION REQUIREMENTS: To successfully perform this role, an individual must be able to fulfill each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: Bachelor's Degree in Social Work, Early Childhood Education, Family Studies, or a closely related field. Two years of experience in a caseworker or similar role. Prior experience working with children and families is essential. CERTIFICATES, LICENSES, REGISTRATIONS: Valid driver's license, reliable personal transportation, and insurance are required.

Illinois Action for Children is an Equal Employment Opportunity employer.