Intake and Assessment Coordinator

4 weeks ago


San Jose, California, United States Salvation Army Full time
Job Summary

We are seeking a highly skilled and compassionate Intake and Assessment Specialist to join our team at The Salvation Army. This role is responsible for screening at-risk individuals and families, providing referrals to necessary services, and establishing relationships with community agencies.

Key Responsibilities
  • Manage the daily flow of clients needing to be screened for rental assistance
  • Screen at-risk individuals and families using the HPAT Tool
  • Provide referrals to necessary services for clients
  • Establish and maintain relationships with other community agencies
  • Maintain accurate client records in Wellsky, The Salvation Army client software, HMIS system, and hard files
  • Participate in a team effort to meet the needs of the clients served by the department
  • Attend all required meetings and trainings
  • Assist in seasonal programs, bus pass sales, covering the receptionist, and food pantry registration
Requirements
  • High school diploma or equivalent (required)
  • Bachelor's degree in Social Work or related (preferred)
  • Experience with Microsoft programs
  • Experience with the Homeless Management Information System (HMIS) database
  • Experience working with persons from diverse ethnic and cultural backgrounds who are homeless and economically disadvantaged
Preferred Qualifications
  • Bilingual in Spanish (preferred)
  • Excellent communication skills both written and verbal
  • Ability to lead
  • Excellent time management and organizational skills
  • Problem-solving skills
  • Ability to multi-task
  • Team player
Physical Requirements
  • Ability to lift up to 25 lbs. (usually file boxes)
Equipment Used
  • Modern Office Equipment and Relevant Software

The Salvation Army is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees.


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