Intake Coordinator
4 weeks ago
Job Title: Intake Coordinator
Job Summary:
The Regional Center of the East Bay is seeking a highly skilled and dedicated Intake Coordinator to join our team. As an Intake Coordinator, you will play a critical role in receiving referrals, providing information services to the community, and tracking medical records and reports. You will work closely with our assessment staff to ensure a smooth eligibility process and participate in community outreach and education activities.
Responsibilities:
* Receive and process referrals from parents, professionals, and the general public
* Provide information services to families and the community
* Compile and mail out informational packets prior to assessment
* Track medical records and reports
* Coordinate with supervisor to assign referrals to assessment staff
* Review reports and medical records to alert other staff to eligibility questions
* Participate in community outreach and education activities
* Assist in coordinating resource information within the Regional Center
* Gather statistics related to intake and assessment processes
Requirements:
* Bachelor's degree in human services or related field
* 2 years of experience providing similar functions in a human services agency
* Parent of a child with special needs encouraged to apply
* Cultural awareness and sensitivity, with ability to work effectively with culturally diverse populations
* Written and oral fluency in English and one of the following languages preferred: Spanish, Korean, Tagalog, Vietnamese, Cantonese, or Mandarin
Benefits:
* Competitive salary and benefits package
* 3 weeks paid vacation + 12 sick days
* 13 paid holidays + 3 floating holidays
* Multiple options for medical care
* CalPERS Retirement (pension)
* Student Loan Forgiveness
* Flex schedule and work at home options
* Employee Assistance Program, including mental health care
The Regional Center of the East Bay is an equal opportunity employer and does not discriminate against job applicants on account of race, color, creed or religion, national origin, sex, gender, gender identity or expression, age, sexual orientation, marital status, physical or mental disability, medical condition, or HIV/AIDS status, political affiliation, military or veteran status, genetic characteristics, or ancestry.
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