Bilingual Intake Coordinator

4 weeks ago

San Mateo, California, United States StarVista Full time
Job Title: Bilingual Intake Coordinator

StarVista is a 501(c)(3) nonprofit organization that has helped people of all ages throughout San Mateo County navigate life challenges for over 55 years. Our mental health, crisis intervention, youth housing, substance use, and early childhood services help thousands of individuals each year. StarVista's services are rooted in strength-based, holistic practices and center diversity, equity, and inclusion to ensure anyone who comes to StarVista can access support.

Program Description:

Differential Response provides home visiting and case management service for families that have been reported to Child Protective Services and evaluated as low risk. Case managers help link families to resource centers, in-home therapy, and other services in schools and the community.

Job Summary:

The Bilingual Intake Coordinator conducts daily intakes with HSA Social Worker, enters all pertinent referral information into the database, and coordinates with the Program Manager/Program Coordinator for case assignments. The Bilingual Intake Coordinator is responsible for conducting home visits and providing Differential Response services to clients, when necessary, in the San Mateo County. The incumbent will also conduct parent groups as required, assist in providing support to the Program Manager and Program Coordinator, and collaborate with other staff to ensure that the agency's missions are delivered.

Key Responsibilities:
  • Conduct daily intakes with HSA Social Worker and enter referral information into the database
  • Coordinate with Program Manager/Program Coordinator for case assignments
  • Conduct home visits and provide Differential Response services to clients, when necessary
  • Conduct parent groups as required
  • Assist in providing support to Program Manager and Program Coordinator
  • Collaborate with other staff to ensure agency missions are delivered
Requirements:
  • Weekly supervision with Program Manager/Program Coordinator
  • Provide case management support to clients
  • Facilitate and manage parenting groups
  • Processing referrals
  • Attending internal meetings, including training and other meetings as assigned by program manager
  • Assist in providing support to ensure deadlines are met
  • Coordinates with Program Coordinator to review and ensure appropriateness of client referrals; assign clients to case managers' caseloads
  • Create MDT log with cases received and email to corresponding County staff
  • Input of referral information (narrative and demographics) into ETO and touch points
  • Ensure DR protocols and County monitoring systems are followed
  • Scheduling of MDT meetings with HSA (as needed per request from HSA on after-care cases)
  • Attend specific MDT meetings, as well as other county meetings assigned
  • Responsibility for compliance with program guidelines
  • Maintain confidential records and case notes with clients
  • Ensure timely submission of monthly, quarterly, and annual data to Program Manager and Program Coordinator
  • Maintain awareness of contract requirements and ensure that these are met
  • Support case managers with referrals
  • Tracking of resource line calls received and referrals given
  • Cultivate and maintain strong, positive relationships with colleagues, other agency departments, and community agencies
  • Ordering office supplies, arranging facility repairs as needed for all program staff
  • Attend all staff meetings, mandatory training, and client activities as needed
  • Other duties as assigned by the Program Coordinator, Program Manager, or Department Director
Knowledge, Skills, and Abilities:
  • Able to demonstrate coordination/management skills and experience in providing support to program activities
  • Strong organization, communication, and leadership skills
  • Ability to function as a member of a multidisciplinary team with diplomacy and professionalism
  • Ability to work as a team member when necessary to accomplish tasks supporting the agency's mission
  • Experience with home visiting programs and community-based work
  • Understanding of diversity issues, willingness to explore self in relation to these issues, and ability to provide culturally informed services to diverse clientele
  • Strong written and oral communication skills; excellent organizational skills
  • Strong computer skills. Comfort with Word, Excel, PowerPoint, and client database
  • Enjoys working with a large, dynamic team, supporting families with children
  • Demonstrable ability in working with challenging clients
  • Well organized, dependable, and punctual
  • Ability to prioritize and manage multiple tasks to meet specific deadlines
  • Flexibility in meeting and changing priorities as the work requires
  • Able to function as part of a team and possess strong interpersonal skills
  • Leadership skills and abilities
Minimum Qualifications:
  • Work as part of multidisciplinary team in an office environment
  • Provide treatment services in homes and in office environments
  • Travel to and from work sites
  • Handle confidential information and documents, as well as potential crisis situations
  • A valid CA Driver's License: his/her own car and valid car insurance is required
  • HR clearance required, including TB test, and Department of Justice Live Scan Fingerprint clearance
  • Demonstrable and verifiable skills, abilities, and qualities commensurate with specific position requirements
  • Bachelor's degree in social work (or related field) or demonstrate equivalent knowledge/experience minimum of 4 years
Benefits:
  • Medical
  • Dental
  • Vision
  • Basic Life & AD&D
  • Flexible Spending Account / Dependent Care Spending Account
  • Employee Assistance Program
  • Retirement Plan (non-matching)
  • Sick Time
  • Vacation Time
  • Holiday Pay
  • Birthday Floating Holiday

  • Bilingual Intake Coordinator

    4 weeks ago

    San Mateo, California, United States StarVista Full time

    Job Title: Bilingual Intake CoordinatorStarVista is a 501(c)(3) nonprofit organization dedicated to providing mental health, crisis intervention, and youth housing services to individuals in San Mateo County. We are seeking a highly skilled Bilingual Intake Coordinator to join our team.Job Summary:The Bilingual Intake Coordinator will conduct daily intakes...

  • Intake Coordinator

    2 weeks ago

    San Francisco, California, United States Good Samaritan Family Resource Center of San Francisco Full time

    Job Title: Intake CoordinatorWe are seeking a highly motivated and detail-oriented Intake Coordinator to join our team at the Good Samaritan Family Resource Center of San Francisco.Job Summary: The Intake Coordinator will be responsible for providing exceptional customer service to families and individuals seeking services at our organization.Main...

  • Intake Coordinator

    4 weeks ago

    San Francisco, California, United States Self-Help For The Elderly Full time

    Job Summary:As an Intake Coordinator at Self-Help for the Elderly, you will play a vital role in implementing the patient intake process, ensuring seamless transitions for our patients. Your primary responsibilities will include assessing patient needs, verifying insurance benefits, and coordinating clinical staff schedules. You will act as the point of...

  • Intake Coordinator

    1 month ago

    San Leandro, California, United States Regional Center of the East Bay Full time

    Job Title: Intake CoordinatorWe are seeking a highly skilled and compassionate Intake Coordinator to join our team at the Regional Center of the East Bay. As an Intake Coordinator, you will play a critical role in providing exceptional service to individuals and families with developmental disabilities.Job Summary:The Intake Coordinator will be responsible...

  • Intake Coordinator

    4 weeks ago

    San Leandro, California, United States Regional Center of the East Bay Full time

    Job Title: Intake Coordinator Job Summary: The Regional Center of the East Bay is seeking a highly skilled and dedicated Intake Coordinator to join our team. As an Intake Coordinator, you will play a critical role in receiving referrals, providing information services to the community, and tracking medical records and reports. You will work closely with...

  • Administrative Coordinator

    4 weeks ago

    San Mateo, California, United States Samaritan House Full time

    Job SummaryWe are seeking a highly skilled and compassionate Administrative Coordinator to join our team at Samaritan House. As a key member of our Client Services department, you will provide exceptional administrative support to our clients and constituents, ensuring a safe, organized, and welcoming atmosphere in our reception area.This is an exciting...

  • Program Coordinator

    3 weeks ago

    San Mateo, California, United States Self-Help For The Elderly Full time

    Job SummaryResponsible for coordinating and assisting with the operation of the Senior Escort Services. This role requires strong organizational and communication skills, as well as the ability to work effectively with clients and staff.Key ResponsibilitiesProvide intake, assessment, scheduling, referral, and case management to clients who need escort...

  • Coordinating Services Specialist

    3 weeks ago

    San Mateo, California, United States Self-Help For The Elderly Full time

    Position Overview:Self-Help For The Elderly is seeking a skilled Coordinating Services Specialist to oversee the operation of the Senior Escort Services. This role requires strong organizational skills, excellent communication abilities, and a passion for providing high-quality support to seniors in need.Key Responsibilities:• Provide intake, assessment,...

  • Law Firm Intake Coordinator

    4 weeks ago

    San Francisco, California, United States Kastel Staffing Full time

    Law Firm Intake CoordinatorWe are seeking a highly organized and detail-oriented Law Firm Intake Coordinator to join our team. As the first point of contact for our clients, you will be responsible for conducting intake calls, screening prospective clients, and scheduling appointments.Key Responsibilities:Conduct intake calls with prospective clients and...

  • Law Firm Intake Coordinator

    4 weeks ago

    San Francisco, California, United States Kastel Staffing Full time

    Job DescriptionOur client, a San Francisco family law firm, is seeking a professional and client-focused Intake Coordinator to join their team. The successful candidate will be the first point of contact for clients, providing excellent interpersonal and verbal communication skills and a friendly, professional demeanor.Responsibilities include conducting...

  • Intake and Assessment Coordinator

    4 weeks ago

    San Jose, California, United States Salvation Army Full time

    Job SummaryWe are seeking a highly skilled and compassionate Intake and Assessment Specialist to join our team at The Salvation Army. This role is responsible for screening at-risk individuals and families, providing referrals to necessary services, and establishing relationships with community agencies.Key ResponsibilitiesManage the daily flow of clients...

  • Clinical Case Manager

    4 weeks ago

    San Mateo, California, United States CORA Full time

    Job SummaryCORAs Clinical Case Manager will provide trauma-informed clinical case management services to families with children 0-17 years old. The ideal candidate will have experience working with at-risk populations, conducting intakes, developing case management plans, and providing referrals. Bilingual skills in English and Spanish are preferred.Key...

  • Bilingual Therapist Position

    4 weeks ago

    San Mateo, California, United States Source EQ Full time

    About the PositionWe are seeking a highly skilled and compassionate Bilingual Therapist to join our team at Source EQ, a renowned non-profit provider of behavioral health services to children, youth, and families.The ideal candidate will possess a Master's degree in Psychology, Social Work, or a related field, and be registered with the Board of Behavioral...

  • Spanish Bilingual Child/Adolescent Therapist

    3 weeks ago

    San Mateo, California, United States Source EQ Full time

    About the PositionSource EQ, a well-established non-profit provider of behavioral health services, is seeking a Spanish Bilingual Child/Adolescent Therapist to join their team. This role offers a unique opportunity to work with children, youth, and families in a collaborative and strengths-based environment.The successful candidate will provide short-term...

  • Clinical Case Manager

    3 weeks ago

    San Mateo, California, United States Community Overcoming Relationship Abuse Full time

    Job SummaryCORAL seeks a skilled Clinical Case Manager to provide trauma-informed clinical case management for participants in the Families with 0-5 Family-Centered Mental Health Program.Key ResponsibilitiesConduct case management intakes, screening, assessments, and crisis case management for family survivors of domestic violence.Provide administrative...

  • On-Call Intake Coordinator II

    4 weeks ago

    San Francisco, California, United States HealthRIGHT 360 Full time

    Job Title: On-Call Intake Coordinator IIHealthRIGHT 360 is seeking a highly skilled and compassionate On-Call Intake Coordinator II to join our team. As a key member of our intake team, you will play a critical role in connecting clients to the level of treatment they need while managing a small caseload of individual clients or facilitating group...

  • Legal Intake Coordinator

    3 weeks ago

    San Diego, California, United States Law Office of David P. Shapiro Full time

    We are seeking a highly organized and detail-oriented individual to serve as the first point of contact for our law firm. As a Legal Intake Coordinator, you will be responsible for conveying confidence and exceptional communication skills to prospective clients, current clients, and referral sources.The ideal candidate will have a strong customer service...

  • Bilingual Youth Counselor Position

    4 weeks ago

    San Jose, California, United States Seneca Family of Agencies Full time

    About the PositionWe are seeking a skilled Bilingual Youth Counselor to join our team at Seneca Family of Agencies. As a member of our Immediate Stabilization Services (ISS) program, you will play a critical role in providing prevention and stabilization-oriented services to young people and their Resource Families in times of crisis and high need.The ISS...

  • Bilingual Case Manager

    4 weeks ago

    San Diego, California, United States Jewish Family Service Full time

    Job Title: Bilingual Case ManagerJoin Jewish Family Service of San Diego as a Bilingual Case Manager and make a meaningful impact in the lives of asylum seekers and refugees. As a key member of our team, you will provide critical support and resources to individuals and families navigating the complex immigration process.About the Role:We are seeking a...

  • Intake Specialist

    4 weeks ago

    San Diego, California, United States Legal Aid Society of San Diego Full time

    Job SummaryWe are seeking a highly skilled and compassionate Intake Specialist to join our team at the Legal Aid Society of San Diego. As a key member of our intake team, you will be responsible for greeting clients, answering phone calls, and conducting interviews to determine the legal needs and eligibility of applicants for our services.Key...