Veteran Housing Support Specialist

2 weeks ago

Richmond, Virginia, United States Virginia Supportive Housing Full time
Position Overview

Virginia Supportive Housing is dedicated to making a positive impact. Our mission is to assist our most vulnerable community members by eliminating obstacles that hinder their ability to achieve stable housing, health, and overall well-being. We approach each individual with respect and dignity, supporting them through their unique challenges and experiences related to homelessness, substance use, and mental health concerns. Our commitment is unwavering, even when individuals may not recognize their own need for support.

Our Core Values: Compassion, Diversity and Inclusion, Respect, Wellness, and Integrity. We expect every team member to embody our core competencies of Communication, Collaboration, Persistence, Safety, and Quality in all endeavors.

The Role: Housing Case Manager, SSVF

Key Responsibilities: In this role, you will support Veterans enrolled in our Supportive Services for Veteran Families (SSVF) program within the Greater Richmond Continuum of Care (CoC) by facilitating their access to and maintenance of permanent housing through a Housing First model. You will provide direct assistance in evaluating the needs of clients facing homelessness or at risk of losing their housing, while also referring, linking, and monitoring community services to enhance housing stability and improve quality of life.

  • Oversee the eligibility and screening process for very low-income veteran families, reviewing applications and providing guidance to help families create a plan for achieving and maintaining self-sufficiency.
  • Deliver housing stabilization case management services, including the development of personalized housing support plans with specific goals, objectives, and timelines, while coordinating services with community providers as necessary.
  • Collaborate with mainstream community resources to ensure ongoing support services that promote permanent housing stability.
  • Conduct comprehensive housing barrier assessments, budgeting, and action planning for each participant in the program.
  • Engage regularly with housing location providers to ensure effective coordination of landlord outreach, retention, and recognition initiatives.
  • Establish and maintain professional relationships with housing providers, including realty brokers/agencies, private landlords, public housing authorities, social services, government agencies, and other stakeholders to enhance service delivery.
  • Calculate housing affordability and perform habitability and lead-based paint inspections.
  • Assist individuals in securing and maintaining employment to increase income for long-term housing stability.

Qualifications:

  • Bachelor's degree in human services preferred, with a minimum of one year of experience working with low-income and/or homeless adults.
  • Familiarity with the Veterans Service System and military culture is strongly preferred.
  • HQS inspection certification or the ability to obtain it within three months of employment is required.
  • Knowledge of case management practices and Fair Housing laws, as well as landlord/tenant law, is essential.
  • Strong interpersonal skills and effective oral and written communication abilities.
  • Detail-oriented with the capacity to plan, prioritize, multitask, and meet deadlines.
  • Proficient in computer skills, particularly with Microsoft Office applications.
  • Experience with HUD VASH vouchers is preferred.
  • A valid VA Driver's license and reliable transportation are necessary, with approximately 10% travel expected.

Benefits: We offer a comprehensive benefits package that includes medical, dental, and vision plans starting after one month of employment. Additional benefits include short-term and long-term disability, life insurance at no cost, and voluntary life insurance options. Our Employee Assistance Plan (EAP) and 403b retirement plan with company matching further enhance our offerings. Employees enjoy a generous PTO plan, which includes vacation, sick, and personal days, along with 13 paid holidays.

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