Front Desk Management Professional

6 days ago


Irvine, California, United States Month2Month Full time
Job Summary: We are seeking an experienced Hotel Front Desk Manager to lead our team and drive exceptional guest experiences and operational excellence. The ideal candidate will have a proven track record in hotel management, strong business acumen, and the ability to inspire and motivate staff.

About Month2Month: As a dynamic and innovative property management company, we specialize in high-quality single-family homes for shorter-term rentals. Our goal is to offer flexible, premium living experiences without the hassle of long-term leases.

Key Responsibilities:
  1. Leadership and Management: Oversee daily property operations, ensuring high standards of service and guest satisfaction. Lead, mentor, and develop hotel staff to foster a positive work environment.
  2. Guest Experience: Ensure all guest interactions reflect our commitment to exceptional service. Handle guest complaints and feedback with professionalism and efficiency. Develop programs and services that enhance guest satisfaction.
  3. Operational Support: Collaborate with Property Managers, housekeeping, maintenance, and materials vendors to ensure seamless service delivery.

Requirements:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5-7 years of experience in hotel management, with at least 3 years in a general manager role.
  • Strong understanding of hotel operations, including front desk, housekeeping.
  • Excellent leadership, communication, and interpersonal skills.
  • Proven ability to manage budgets, financial reports, and sales strategies.

Salary Range: $90,000 - $140,000 per year, depending on experience.

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