Senior Technical Service Trainer

5 days ago


Irving, Texas, United States Abbott Laboratories company Full time

About the Role:

The Senior Technical Service Trainer is a key member of our team, responsible for providing specialized technical training expertise to ensure technical training mastery of US Field Service/Support trainers.

Key Responsibilities:

  • Develop and implement strategic training plans to support Service Education commitments.
  • Lead on-site instrument repair and upkeep process for CSO training instruments.
  • Use project management skills to assess and optimize technical training outcomes in close consultation with ISD and management.
  • Mentor less experienced trainers on classroom delivery and classroom management.
  • Conduct periodic reviews of training metric data to assess the overall effectiveness of Service Education training programs.
  • Perform annual technical trainer mastery audits and provide management with results and recommendations.
  • Work closely with upper management to offer recommendations for trainer development and/or remediation activities.
  • Coordinate cross-training schedules for all Field Service Engineers and Technical Service trainers.
  • Escalate problems to appropriate resource levels for an agreed solution.

Requirements:

  • Bachelor's degree in Life Sciences, Medical Technology, Engineering, or related fields or equivalent experience in a laboratory environment or Field Service with 6-9 years of experience preferred.
  • Knowledge of regulations and standards affecting IVDs and Biologics.
  • In-depth product knowledge within specified range of Abbott diagnostic instruments.
  • Familiarity with Field Service operations and procedures.
  • Previous experience in a training delivery and/or training project management capacity strongly preferred.

About Abbott:

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self, and live a full life.

Benefits:

  • Career development with an international company where you can grow the career you dream of.
  • Free medical coverage for employees via the Health Investment Plan (HIP) PPO.
  • An excellent retirement savings plan with high employer contribution.
  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.

Join our team:

Abbott is an Equal Opportunity Employer, committed to employee diversity.



  • Irving, Texas, United States FST Technical Services Full time

    Job Title: Senior Technical TrainerAt FST Technical Services, we are seeking a highly skilled Senior Technical Trainer to lead and drive our Technical Training Department. The ideal candidate will have at least 5 years' experience in the semiconductor industry and 3 years' of training experience.Key Responsibilities:Train and mentor less experienced...


  • Irving, Texas, United States Abbott Laboratories company Full time

    About the RoleAbbott Laboratories is seeking a highly skilled Senior Technical Service Trainer to join our team. As a Senior Technical Service Trainer, you will be responsible for providing specialized technical training expertise to ensure technical training mastery of US Field Service/Support trainers.You will work closely with training teams to determine...


  • Irving, Texas, United States FST Technical Services Full time

    Job SummaryThe Senior Technical Trainer will lead and drive to completion all assigned duties to enable the Technical Training Department to provide equipment training to customers and internal service personnel.The ideal candidate will have at least 5 years' experience in the semiconductor industry and 3 years' of training experience.Key...


  • Irving, Texas, United States Abbott Full time

    About the RoleAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.As a Senior Technical Service Trainer, you will be...


  • Irving, Texas, United States Abbott Laboratories Full time

    About AbbottAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.Our Diagnostic SolutionsOur diagnostic solutions are used in...


  • Irving, Texas, United States Abbott Full time

    About the RoleAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.Key ResponsibilitiesAs a Senior Technical Service Trainer,...


  • Irving, Texas, United States FST Technical Services Full time

    Job SummaryThe Senior Technical Trainer will lead and drive to completion all assigned duties to enable the Technical Training Department to provide equipment training to customers and internal service personnel. The ideal candidate will have at least 5 years' experience in the semiconductor industry and 3 years' of training experience.Key Responsibilities...


  • Irving, Texas, United States Abbott Laboratories company Full time

    About AbbottAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.Our MissionWe are committed to improving the health and...

  • Bilingual Trainer

    3 weeks ago


    Irving, Texas, United States North Texas Real Estate R Full time

    Job Title: Bilingual TrainerWe are seeking a highly skilled and experienced Bilingual Trainer to join our team at North Texas Real Estate R. As a Bilingual Trainer, you will be responsible for delivering high-quality training programs to our members in both English and Spanish.Key Responsibilities:Develop and deliver training programs for MLS-related topics...


  • Irving, Texas, United States Microsoft Corporation Full time

    Job SummaryMicrosoft Corporation is seeking a highly skilled Senior Technical Specialist to join our Customer Service & Support (CSS) team. As a key member of our Mission Critical Services for Azure Events (MCSAE) team, you will be responsible for providing advanced technical support and expertise to our customers.Key Responsibilities:Act as the final point...

  • Senior Java Developer

    4 weeks ago


    Irving, Texas, United States C4 Technical Services Full time

    Job Title: Senior Java DeveloperC4 Technical Services is seeking a highly skilled Senior Java Developer to join our team. As a key member of our development team, you will be responsible for designing, developing, and maintaining cloud-based software systems using Java and Node.js.Key Responsibilities:Design and develop cloud-based microservices using Java...

  • Bilingual Trainer

    2 weeks ago


    Irving, Texas, United States North Texas Real Estate R Full time

    Job SummaryWe are seeking a highly skilled Bilingual Trainer to join our team at North Texas Real Estate R. As a key member of our organization, you will be responsible for developing and delivering high-quality MLS training courses to our members.Key Responsibilities:Design and implement MLS training programs, including web-based courses and in-person...


  • Irving, Texas, United States 7-Eleven Full time

    Job SummaryThe Store Technology team at 7-Eleven is seeking a Senior Technical Manager to lead the development and implementation of new products, features, and enhancements into our cloud-based store technology platform. This role requires a strong technical background, excellent leadership skills, and the ability to work collaboratively with...


  • Irving, Texas, United States Trend Micro Full time

    Job SummaryTrend Micro, Inc. is seeking a highly skilled Senior Technical Consultant to join our team in Irving, Texas. As a key member of our pre-sales team, you will be responsible for providing technical expertise to our customers and partners, helping to close deals and drive business growth.Key ResponsibilitiesAct as a technical bridge between sales...


  • Irving, Texas, United States Photon Full time

    Job Title: Senior Technical Program ManagerJob Summary:Photon is seeking a highly skilled Senior Technical Program Manager to lead the planning, execution, and delivery of projects across multiple teams. As a Senior Technical Program Manager, you will break down complex goals into manageable milestones, write functional specifications, create system design,...

  • Senior Technical Lead

    2 weeks ago


    Irving, Texas, United States The Judge Group Full time

    Job Summary:We are seeking a highly skilled Senior Technical Lead to manage and guide the work of technical staff. The ideal candidate will have strong technical expertise in Java, JBPM, and JavaScript, with experience in Agile project management and workflow tools. The successful candidate will serve as a liaison between business and technical aspects of...


  • Irving, Texas, United States Epsilon Full time

    Job SummaryWe are seeking a highly skilled Senior Technical Writer to join our team at Epsilon. As a Senior Technical Writer, you will be responsible for creating high-quality technical documentation to support our software products. This role requires strong writing and communication skills, as well as the ability to work collaboratively with...


  • Irving, Texas, United States Resource Informatics Group Full time

    Job Title: Senior Technical Operations ManagerAbout the Role: We are seeking a highly skilled Senior Technical Operations Manager to join our team at Resource Informatics Group. As a key member of our leadership team, you will be responsible for overseeing the engineering, sales, and operations side of our business. Key Responsibilities: • Manage a team of...


  • Irving, Texas, United States Photon Full time

    Job OverviewPhoton is seeking a highly skilled Sr. Technical Program Manager to lead the success of our technical programs. As a key member of our team, you will be responsible for anticipating bottlenecks, providing escalation management, and making tradeoffs to balance business needs versus technical constraints.Key Responsibilities Lead planning,...


  • Irving, Texas, United States Resource Informatics Group Full time

    Job Title: Senior .NET Technical ArchitectJob Summary:Resource Informatics Group is seeking a highly skilled Senior .NET Technical Architect to lead the design and implementation of cloud-based .NET solutions. The ideal candidate will have a strong background in .NET development, Azure microservices, and cloud architecture.Key Responsibilities:Design and...