Senior Technical Consultant

1 month ago


Irving, Texas, United States Trend Micro Full time
Job Summary

Trend Micro, Inc. is seeking a highly skilled Senior Technical Consultant to join our team in Irving, Texas. As a key member of our pre-sales team, you will be responsible for providing technical expertise to our customers and partners, helping to close deals and drive business growth.

Key Responsibilities
  • Act as a technical bridge between sales representatives and pre-sales customers, providing detailed technical knowledge of software products in the presales context.
  • Take ownership of the prime technical relationship with pre-sales customers, proactively managing and delivering technical information to our customers both onsite, online, and via telephone.
  • Provide Proof of Concept service to pre-sales customers and help clients with planning and implementation of products.
  • Maintain and expand working knowledge of current and beta products, sharing best practices with other SEs to enhance quality of service and efficiency.
  • Contribute to building the SE Readiness Program and develop Subject Matter Expertise in assigned products and solutions.
  • Channel feature requests to Product Management to enhance products.
  • Participate in alliance projects, including building vendor and customer relationships.
  • Align security strategy to business and IT priorities, engaging in direct customer dialogue and working across all sales teams.

Requirements
  • Bachelor's degree in Information Technology or IT-related field.
  • 8 years of experience in the job offered or a technical advisor-related role.

What We Offer
  • 50% travel required nationally.
  • May telecommute.


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