Senior Technical Specialist

4 weeks ago


Irving, Texas, United States Microsoft Corporation Full time
Job Summary

Microsoft Corporation is seeking a highly skilled Senior Technical Specialist to join our Customer Service & Support (CSS) team. As a key member of our Mission Critical Services for Azure Events (MCSAE) team, you will be responsible for providing advanced technical support and expertise to our customers.

Key Responsibilities:

  • Act as the final point of escalation and resolution for complex data and reporting issues.
  • Drive customer success and confidence in the Azure platform.
  • Provide best practice recommendations across Azure resources.
  • Deploy new data tools and gather feedback to improve them.
  • Handle ADO tickets related to reporting, automation, and tooling.

About the Role:

This is a unique opportunity to work with a talented team of experts and contribute to the success of our customers. As a Senior Technical Specialist, you will have the chance to develop your technical skills, work on complex projects, and make a real impact on our customers' experiences.

Requirements:

  • Deep domain knowledge of data engineering, insights generation, and analytics.
  • Experience with Azure resources and tools.
  • Strong problem-solving and collaboration skills.

What We Offer:

At Microsoft, we value our employees' growth and development. As a Senior Technical Specialist, you will have access to ongoing training and development opportunities, as well as a competitive salary and benefits package.



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