Account Executive Client Relationship Management Specialist
3 weeks ago
As an Account Executive, Client Relationship Management & Acquisition sales professional, you will work closely with Enterprise and/or Strategic Account Executives to help run a large, high-value portfolio of accounts to achieve long-term success. The position will be responsible for driving incremental growth within a targeted set of accounts, developing positive relationships with our clients and creating & implementing long-term strategic account plans with ENT and/or STR CPE's.
Key Responsibilities- Develop an account plan strategy to maintain and grow business by developing a deep understanding of the accounts position in the market, their product/service, points of differentiation and competitive landscape.
- Monitor, share and act on sales metrics specific to the customer.
- Develop positive relationships with stakeholders broad and deep in the account and identify business problems that can be solved with our solutions and products.
- Regularly, meet with clients and partners to develop strategy and outcomes whiles building relationships, establish EBCs, attend trade shows and other industry events to capitalize on networking and relationship-building opportunities.
- Proactively remain connected to accounts and the market to access new search opportunities and ensure all viable stakeholders are engaged on a regular and effective basis.
- Manage account input and feedback for all projects with detailed outcomes and timelines.
- Proactively coordinate and translate customer needs within internal departments and act as an escalation point to drive resolution to customers problems.
- High School Diploma/GED (Required)
- Bachelor's Degree (Preferred)
- 4-7 years B2B Field Sales Experience, working with Fortune 1K accounts. (Required)
- 2-4 years Telecom, Software or Technology experience (Required)
At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. Our benefits exemplify the spirit of One Team, Together A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs To learn about T-Mobile's amazing benefits, check out
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