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Strategic Customer and Partner Marketing Manager
1 month ago
We are seeking a highly skilled and experienced Marketing Manager to drive partner-led growth and sales by developing and executing go-to-market strategies to drive consumer adoption of Western and Southern products.
Key Responsibilities- Develop and execute go-to-market strategies to drive consumer adoption of Western and Southern products
- Work closely with the decision science team, marketing, marketing operations, legal, IT, and contact center to develop plans to drive customer success
- Identify external company partnerships to offer end-to-end customer solutions and create a co-marketing experience for our customers with a strong value proposition
- Develop A/B Testing strategy to measure the incrementality of any Partner Marketing Tactic implemented
- Partner with Legal and IT to execute on Partner and co-marketing strategies
- Co-lead the execution with Marketing and Contact center using decision science, data, and martech team close to you
- Create and Analyze marketing campaigns across multiple channels, including digital, traditional, social media, contact center, and offline, to evaluate their effectiveness and identify areas for improvement
- Conduct in-depth audience analysis with decision science team to understand customer behavior, preferences, and trends, and provide actionable insights to enhance targeting and segmentation strategies
- Collaborate with cross-functional teams, including marketing, data science, and business intelligence, to ensure alignment on analytics objectives and strategies
- Partner with decision science team on key performance indicators (KPIs) and dashboards to monitor marketing effectiveness and communicate insights to stakeholders
- Bachelor's degree in marketing, economics, or a related field
- Proven experience (7 years) working in marketing or a similar role, preferably in a fast-paced, data-driven environment
- Strong expertise in using marketing data sets or reports and dashboards and customer segmentation, and customer lifetime behavior analysis
- Proficiency in Microsoft suite and Tabelau/Power BI, demonstrated experience working with marketing analytics platforms, web analytics tools, and data visualization tools
- Solid understanding of digital marketing channels, contact center efficiency, attribution models, and audience measurement methodologies
- Strong analytical skills with the ability to work with cross-functional teams and derive actionable insights
- Excellent communication and presentation skills, with the ability to effectively convey complex insights to non-technical stakeholders
- Strong problem-solving abilities and attention to detail
- Ability to work both independently and collaboratively in a cross-functional team environment
- A passion for staying ahead of industry trends and leveraging new technologies and methodologies to drive marketing success