Guestroom Service Specialist

2 weeks ago


Richmond Heights, Virginia, United States Four Points by Sheraton Richmond Airport Full time

The Guestroom Service Specialist plays a vital role in ensuring that all guest accommodations are kept immaculate and inviting while delivering exceptional, courteous, and efficient service to every visitor.
Join our enthusiastic team at Four Points by Sheraton Richmond Airport.

Benefits for Guestroom Service Specialists:

  • Comprehensive health, dental, and vision coverage (for full-time staff)
  • Paid Time Off (available for both full-time and part-time staff)
  • 401K retirement plan with company contribution (for full-time and part-time staff)
  • Exclusive hotel discounts (for full-time and part-time staff)
  • Paid holidays (for full-time staff)
  • Early access to earned wages (available for both full-time and part-time staff)

Key Responsibilities:

  • Prepare housekeeping carts with all essential supplies
  • Thoroughly clean assigned guest rooms, adhering to the hotel's high standards of cleanliness
  • Assess rooms for safety hazards and the functionality of equipment
  • Report maintenance issues and address guest requests promptly
  • Maintain the confidentiality and security of all guest accommodations
  • Document lost and found items and maintenance concerns to a supervisor
  • Carry out any other job-related tasks as assigned

Qualifications for Guestroom Service Specialists:

  • Prior experience in housekeeping is preferred
  • Strong attention to detail
  • Willingness and flexibility to work on weekends and holidays

At Four Points by Sheraton Richmond Airport, we seek to recruit talented individuals who are committed to providing the highest level of service to our guests.
If you possess the qualities we are looking for in a Guestroom Service Specialist, we encourage you to reach out.

We are proud to be an equal opportunity employer and do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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