Pharmacy Systems Support Specialist
2 weeks ago
Position Summary
The Pharmacy Systems Administrator plays a crucial role in delivering support to pharmacy personnel and overseeing dispensing operations, including automation processes. This position involves the development and coordination of Medvantx applications while ensuring the maintenance of pharmacy information systems in collaboration with the IT department. The administrator will serve as the primary contact for pharmacy-related assistance and is accountable for the functionality, compatibility, and performance of all enterprise pharmacy applications.
Key Responsibilities
- Oversee and maintain Pharmacy applications, including the testing and deployment of updates, software modifications, and new version releases.
- Ensure the proper functioning of Pharmacy Systems applications and lead troubleshooting initiatives to support ongoing operations.
- Manage upgrades for existing enterprise applications and communicate system status to leadership as necessary.
- Identify, assess, implement, and support Pharmacy Systems applications.
- Lead projects related to Pharmacy Systems applications that range from simple to moderate complexity.
- Maintain an inventory of enterprise applications, including version control and licensing.
- Act as a technical subject matter expert in Pharmacy Systems applications projects, including multi-site geographic order routing and EDI integrations.
- Perform additional duties as required by business needs.
- This job description is not intended to encompass all activities, duties, or responsibilities required of the employee in this role. Responsibilities may change at any time with or without notice.
Essential Skills
- Expertise in core Pharmacy Systems operating on Windows platforms.
- Understanding of Software as a Service (SaaS) and Client/Server software architecture.
- Ability to manage and document projects and application implementations effectively.
- Familiarity with System Validation and test case development.
- Capacity to acquire application-specific knowledge.
- Strong communication and interpersonal skills.
- Excellent relationship-building and customer service abilities.
- Ability to work independently as well as collaboratively in a team-oriented environment.
Qualifications
- Bachelor's degree in computer information systems or a related field, or an equivalent combination of education and experience.
- A minimum of 5 years of experience in IT application development, analysis, and support.
Physical Requirements
- The physical demands of this position align with general office functions, including sitting, using a computer, keyboard, and telephone.
- This role is remote and may involve a travel expectation of 10% (either required or optional).
- Reasonable accommodations can be made to enable the employee to perform essential job duties.
- Medvantx is an equal-opportunity employer, committed to diversity and inclusion.
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