Retail Sales Representative

5 days ago


Novato, California, United States T-Mobile (MobileOne, LLC) Full time
Job Summary

T-Mobile is seeking a highly motivated and customer-focused Retail Sales Representative to join our team. As a Retail Sales Representative, you will be responsible for providing an exceptional customer experience, selling T-Mobile products and services, and building strong relationships with our customers.

Key Responsibilities
  • Customer Service and Sales
    • Approach customers with confidence and assess their needs and concerns by building a genuine relationship with them.
    • Build trust with customers by answering their questions, educating, and offering solutions that pave the way for a potential T-Mobile sale.
    • Assess and recommend the right plan for your customer, while taking a hands-on approach to assure success through the customer on-boarding process.
    • Knowledgeable in finding the right-fit for the customers correct phone, mobile technology, and rate plan package.
    • Approach service and sales needs with composure, integrity, and compassion.
  • Operational and Sales Expertise
    • Obtain or receive merchandise, total bills, accept payments, and make change for customers in a retail T-Mobile store.
    • Perform all required opening and closing duties.
    • Meet and exceed monthly revenue and profit targets.
    • Research and memorize T-Mobile's products and services lineup.
    • Utilize excellent training to become a Mobile Expert.
    • Support your team, keep the store looking its best, and make sure your knowledge of T-Mobile technology is up to date.
    • Consistently act in the best interest of the company.
Benefits
  • Competitive Pay
  • 401(k) Retirement Savings
  • No Cost Mental Health Program
  • Daily Pay
  • Discounted T-Mobile Cellular Service


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