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Retail Sales Representative

2 months ago

Novato, California, United States T-Mobile (MobileOne, LLC) Full time
Job Summary

T-Mobile is seeking a highly motivated and customer-focused Retail Sales Representative to join our team. As a Retail Sales Representative, you will be responsible for providing an exceptional customer experience, selling T-Mobile products and services, and building strong relationships with our customers.

Key Responsibilities
  • Assist and sell to customers, while providing an exemplary customer experience and building loyalty
  • Approach customers with confidence and assess their needs and concerns by building a genuine relationship
  • Build trust with customers by answering their questions, educating, and offering solutions that pave the way for a potential T-Mobile sale
  • Assess and recommend the right plan for customers, while taking a hands-on approach to assure success through the customer on-boarding process
  • Knowledgeable in finding the right-fit for customers' correct phone, mobile technology, and rate plan package
  • Approach service and sales needs with composure, integrity, and compassion
  • Becomes skilled through training and development to become an operational, customer service, and sales expert
  • Meet and exceed monthly revenue and profit targets
  • Research and memorize T-Mobile's products and services lineup
  • Utilize excellent training to become a Mobile Expert
  • Support your team, keep the store looking its best, and make sure your knowledge of T-Mobile technology is up to date
  • Consistently act in the best interest of the company
Benefits

T-Mobile offers a comprehensive array of valuable benefits to protect your health, your family, and your way of life. These benefits include:

  • 401(k) Retirement Savings
  • No Cost Mental Health Program
  • Daily Pay
  • Discounted T-Mobile Cellular Service
Pay

The pay range for this position is $39.18 per hour, with potential commission.