Member Service Representative
2 weeks ago
About Redwood Credit Union:
Redwood Credit Union has been dedicated to assisting individuals in achieving their financial aspirations since 1950. As a not-for-profit financial institution, we prioritize the needs of our Members, offering competitive rates, minimal fees, and a variety of services.
Position Overview:
We are seeking a Floater Member Service Associate who will play a vital role in our organization. This position is centered around fostering relationships built on trust, cooperation, and exceptional service, which sets us apart in the financial services sector.
Key Responsibilities:
- Deliver outstanding service to all Members, volunteers, internal staff, and service providers.
- Articulate product and service offerings to meet Member needs effectively.
- Promote RCU products and services, including RCU Investment Services, RCU Insurance Services, and RCU Auto Services.
- Assist Members in establishing basic products and services.
- Address Member inquiries or direct them to the appropriate department for further assistance.
- Ensure the confidentiality of Member information by adhering to established policies and procedures.
- Accurately process Member transactions in accordance with established guidelines.
- Maintain proper documentation and balance cash and checks.
Ideal Candidate Profile:
The ideal candidate will possess a combination of education and experience equivalent to a high school diploma, along with at least 6 months of experience in a retail sales or cash handling environment. Key attributes include:
- Strong multitasking abilities and a collaborative spirit, thriving in a team-oriented setting.
- A commitment to ethical practices and delivering exceptional service.
- Willingness to travel to various branches as needed.
Compensation and Benefits:
The starting pay range for this position is $22.00 to $27.00 per hour, based on experience, with additional compensation opportunities such as a 5% Floater Differential and a 15% Marin Differential. We offer a comprehensive benefits package that includes:
- Competitive medical, dental, and vision insurance.
- Employee performance incentive plans.
- Opportunities for salary advancement based on performance.
- A 401(k) plan with employer matching.
- Generous paid time off, including 11 paid holidays and your birthday off.
- Discounts on various loan products and support for immigration-related expenses.
Why Choose Redwood Credit Union?
As a local financial institution, we have been recognized for our exceptional service and employee satisfaction. We have received accolades such as being named one of "America's Best Credit Unions 2024" by Newsweek and recognized as a top workplace in the North Bay for 18 consecutive years.
We are an Equal Opportunity Employer.
-
Member Service Representative
2 weeks ago
Novato, California, United States Redwood Credit Union Full timeAbout Redwood Credit Union:Redwood Credit Union has been dedicated to empowering individuals to achieve their financial aspirations since its inception in 1950. As a not-for-profit financial institution, we prioritize the well-being of our Members, offering competitive rates, minimal fees, and a broad range of services.Position Overview:We are seeking a...
-
Team Member
2 days ago
Novato, California, United States G & J Capital Ventures LLC Full timeJob DescriptionWe are seeking a skilled and friendly individual to join our team at G & J Capital Ventures LLC as a Team Member. Primary responsibilities will include providing exceptional customer service, preparing food, and maintaining a clean and organized work environment.Key Responsibilities:Deliver outstanding customer service to ensure customer...
-
Plumbing Sales and Service Representative
2 days ago
Novato, California, United States Benjamin Franklin Plumbing of Bay Area, CA Full timeJob Opportunity at Benjamin Franklin Plumbing of Bay Area, CAWe are seeking a highly motivated and experienced Sales and Service Representative to join our team at Benjamin Franklin Plumbing of Bay Area, CA. As a Sales and Service Representative, you will be responsible for driving sales by identifying potential customers, promoting products and services,...
-
Customer Service Representative
18 hours ago
Novato, California, United States Victory Automotive Group Full timeJob Summary:The Customer Service Representative will be responsible for providing exceptional customer service to all visitors and customers. This includes greeting customers in a friendly and professional manner, directing them to the appropriate department or point-of-contact, and managing inbound phone inquiries.Key Responsibilities:Greets all customers...
-
Patient Services Representative Bilingual
14 hours ago
Novato, California, United States Marin Community Clinics Full timeJob SummaryMarin Community Clinics is seeking a highly skilled Patient Services Representative Bilingual to join our team. As a key member of our call center team, you will be responsible for providing exceptional customer service to patients and other callers, navigating services, and answering questions on behalf of the organization.Key...
-
Customer Service Representative
5 hours ago
Novato, California, United States Atria Senior Living Full timeAbout Atria Senior LivingWe are a leading provider of senior living communities, dedicated to creating environments where our residents can thrive. Our mission is to enhance the lives of those we serve by cultivating a diverse and talented team of professionals.Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a...
-
Customer Service Representative
4 days ago
Novato, California, United States Wedgewood Village Pharmacy, LLC Full timeAbout the RoleWe are seeking a highly motivated and compassionate Customer Care Specialist to join our team at Wedgewood Village Pharmacy, LLC. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met, and providing a positive experience.Key...
-
Customer Service Representative
2 days ago
Novato, California, United States Atria Senior Living Full timeAbout Atria Senior LivingWe are a leading provider of senior living communities, dedicated to enhancing the lives of our residents and employees. Our mission is to create communities where employees thrive in their work, helping our residents thrive in their homes.Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as...
-
Sales Service Representative
5 days ago
Novato, California, United States CellMark AB Full timeJob Title: Sales Service Representative - Export Trading CoordinatorJob Summary:We are seeking a highly skilled and detail-oriented Sales Service Representative to join our team at CellMark AB. As an Export Trading Coordinator, you will play a critical role in the coordination of sales support duties related to export trading.Key Responsibilities:Manage...
-
Customer Service Representative
7 days ago
Novato, California, United States Panera Full timeAbout PaneraOur cafes are upscale, friendly environments that feature freshly baked breads and pastries. We serve made-to-order soups, salads, and sandwiches as well as specialty espresso beverages. We're known for our artisan breads, quality soups, salads, and sandwiches, resulting in a grease and alcohol-free environment for our team members.No Fryers and...
-
Customer Success Representative
2 days ago
Novato, California, United States DriveSavers Data Recovery Full timeJob DescriptionJob Summary: We are seeking a highly skilled Customer Success Representative to join our team at DriveSavers Data Recovery. As a key member of our sales team, you will play a critical role in communicating with customers who have experienced data loss, providing them with expert guidance and support throughout the data recovery process.About...
-
Retail Sales Representative
3 days ago
Novato, California, United States T-Mobile (MobileOne, LLC) Full timeJob SummaryT-Mobile is seeking a highly motivated and customer-focused Retail Sales Representative to join our team. As a Retail Sales Representative, you will be responsible for providing an exceptional customer experience, selling T-Mobile products and services, and building strong relationships with our customers.Key ResponsibilitiesCustomer Service and...
-
Customer Service Ambassador
14 hours ago
Novato, California, United States DriveSavers Data Recovery Full timeJob DescriptionDriveSavers Data Recovery is seeking a skilled Customer Care Representative to join our team. As a critical member of our support team, you will play a key role in communicating with individuals who have experienced data loss, guiding them through the process of recovering data from damaged devices.We're looking for effective communicators...
-
Healthcare Call Center Representative
5 days ago
Novato, California, United States Marin Community Clinics Full timeAbout Marin Community ClinicsMarin Community Clinics is a leading healthcare provider in Marin County, dedicated to delivering high-quality, patient-centered care to our community.Job SummaryWe are seeking a highly skilled Patient Services Representative Bilingual to join our team. As a key member of our call center team, you will be responsible for...
-
Cleaning Staff Member
2 days ago
Novato, California, United States Titan Industries Full timeAbout Titan IndustriesTitan Industries is a leading retail company with a strong presence in the market. We are committed to providing excellent customer service and a clean shopping environment.Job SummaryWe are seeking a reliable and detail-oriented Cleaning Staff Member to join our team. As a Cleaning Staff Member, you will be responsible for maintaining...
-
Inbound Sales Representative
2 days ago
Novato, California, United States DriveSavers Full timeJob SummaryDriveSavers is seeking a highly skilled and motivated Inbound Sales Representative to join our team. As a critical member of our data recovery team, you will play a key role in communicating with individuals who have experienced data loss, guiding them through the process of recovering data from damaged devices, and building value in our...
-
Pizza Team Member
4 days ago
Novato, California, United States Round Table Pizza Full timeAbout Round Table PizzaWe are a leading pizza chain that has been serving delicious pizzas with gold-standard ingredients and time-honored recipes since 1959. Our mission is to provide an amazing experience for our customers and employees alike.Job SummaryWe are seeking a motivated and enthusiastic individual to join our team as a Crew Member. As a Crew...
-
Culinary Team Member
7 days ago
Novato, California, United States WEDGEWOOD WEDDINGS Full timeJob OverviewWedgewood Weddings is seeking a Culinary Team MemberThe Culinary Team Member at Wedgewood Weddings will play a vital role in the food preparation for our dining establishments, assisting with the culinary needs during banquet events and executing the culinary demands for wedding receptions and special occasions. Our operations run seven days a...
-
Tax Consultant | Financial Services
7 days ago
Novato, California, United States Jobot Full timeTax Consultant | Financial ServicesThis Jobot Job is hosted by: Trey MattsonSalary: $100,000 - $125,000 per yearAbout Us:We are looking for a dedicated and detail-oriented Tax Consultant to enhance our vibrant finance team. This position provides the chance to engage with a varied client base across multiple sectors, delivering extensive tax advisory...
-
Tax Consultant | Financial Services
7 days ago
Novato, California, United States Jobot Full timeTax Consultant | Boutique FirmThis Jobot Job is hosted by: Trey MattsonSalary: $100,000 - $125,000 per yearAbout Us:We are a dedicated and detail-oriented firm seeking a Permanent Tax Consultant to enhance our vibrant finance team. This position provides a unique opportunity to engage with a varied client base across multiple sectors, delivering thorough tax...