Cafe Event Coordinator

3 weeks ago


Mason, Ohio, United States Fooda Full time
Job Overview

We are seeking a highly motivated and organized Event Coordinator to join our team at Fooda. As an Event Coordinator, you will play a critical role in supporting our events and ensuring a seamless experience for our customers.

Key Responsibilities:

  • Support events in various capacities, including setup, teardown, and problem-solving
  • Gain proficiency with Fooda's technology and standard operating procedures
  • Resolve issues related to orders, deliveries, and restaurant arrivals
  • Troubleshoot technical issues with point-of-sale systems and TV menu boards
  • Conduct promotions and mobile app coaching
  • Provide exceptional customer service and resolve issues promptly
  • Facilitate audits to ensure consistency and high quality
  • Escalate issues to the Operations Manager as needed
  • Assist with barista responsibilities
  • Work a critical lunch shift one day a week, either Tuesday, Wednesday, or Thursday, 10am-2pm

Requirements:

  • You have a passion for building relationships with customers and providing excellent customer service
  • You are friendly, high-energy, and enjoy interacting with others
  • You are tech-savvy and comfortable in a fast-paced environment
  • You are resourceful, exhibit grace under pressure, and can find solutions
  • You are a strong communicator and self-starter
  • You are organized and detail-oriented, with a Type-A personality
  • You have a strong understanding of the local territory and can navigate efficiently
  • You are looking for a steady part-time job one day a week, either Tuesday, Wednesday, or Thursday, 10am-2pm
  • Prior catering or serving experience is strongly preferred

What We Offer:

  • Competitive wages
  • 401k Retirement Savings Plan with company match
  • Long-term opportunities for advancement within Fooda
  • Networking opportunities with local restaurants
  • A fulfilling and challenging work experience, plus free food

Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters, please.



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