Waterpark Safety Specialist

5 days ago


Mason, Ohio, United States Great Wolf Resorts Full time
About the Role

As a Waterpark Safety Specialist at Great Wolf Resorts, you will play a vital role in ensuring the safety and well-being of our guests. This is a dynamic and challenging position that requires a strong commitment to providing exceptional customer service and maintaining a safe and secure environment for all.

Key Responsibilities
  • Supervise and Monitor Guests: Provide surveillance of swimmers and guests during park hours, special events, and training sessions to ensure a safe and enjoyable experience.
  • Respond to Emergencies: Respond promptly and effectively to emergency situations in assigned zones, administering first aid and coordinating with other team members as needed.
  • Enforce Rules and Regulations: Enforce the rules and regulations of the waterpark, advising management of any unsafe or unsanitary conditions.
  • Provide Excellent Customer Service: Deliver exceptional customer service to all guests, providing assistance and support in a polite and expedient manner.
  • Maintain a Safe Environment: Perform daily routine chores and maintenance of the waterpark to ensure a neat and orderly appearance, adhering to Ellis Certification standards.
Requirements and Qualifications
  • Age Requirement: Must be at least 16 years of age (15 years for some locations and aquatics positions).
  • Training and Certification: Ability and willingness to achieve Certification in First Aid, CPR, and Ellis & Associates Lifeguard Training.
  • Background Check: Successful completion of a criminal background check and drug screen.
Desired Qualifications and Traits
  • Good Communication Skills: Possess good oral communication skills and the ability to work effectively with others.
  • First Aid and Lifeguard Experience: Prior experience in first aid, CPR, AED, and lifeguard training is highly desirable.
Physical Requirements
  • Swimming Ability: Swim 50 yards in 4 ft. of water and retrieve a 10 lb brick from the bottom of the pool.
  • Physical Stamina: Sit or stand for extended periods, capable of prolonged exposure to hot and humid environments, and able to climb multiple flights of stairs.
  • Vision Requirements: Minimum of 20/25 corrected or uncorrected vision and no permanent eye abnormalities.

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