Intake Sales Specialist

4 weeks ago


Los Angeles California, United States Sepulveda Sanchez Law Full time
Job Title: Intake Sales Specialist

We are seeking a highly motivated and organized Intake Sales Specialist to join our team at Sepulveda Sanchez Law. As a key member of our front office team, you will be responsible for managing incoming calls, performing administrative tasks, and providing exceptional customer service to our clients.

Responsibilities:
  • Answer and screen incoming phone calls
  • Provide accurate information and customer service via phone and email
  • Update calendars and schedule meetings
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing
  • Present, promote, and sell products/services to existing and prospective customers
  • Establish, develop, and maintain positive business and customer relationships
  • Reach out to leads through cold calling
  • Achieve agreed-upon sales targets and outcomes within schedule
  • Coordinate sales efforts with team members and other departments
Requirements:
  • Proven work experience as a Customer Service Representative, Sales Team, Receptionist, Intake Specialist, Front Office Representative, or similar role
  • Professional attitude and appearance
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude
  • High school degree; additional certification in Office Management is a plus
  • Proven work experience as a Sales Representative
  • Relationship management skills and openness to feedback
  • Prioritizing, time management, and organizational skills
  • Excellent selling, negotiation, and communication skills
Benefits:
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Free Food & Snacks
  • Training & Development

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